Ann-Britt Viemose Beck work email
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Ann-Britt Viemose Beck personal email
I am a dedicated Customer Experience Manager, committed to driving change and promoting a customer-centric mindset within organizations. I thrive when I have the opportunity to create and implement efficient services that enhance user experiences and help achieve organizational objectives.As a person I am energetic, curious, and ambitious. I am good at meeting deadlines and ensuring progress in my deliveries no matter the size of the project.Key competencies:- Customer journey mapping- Customer experience management- Behavioral design and Nudging- Customer insights – Quantitative and qualitative methods- Design thinking- Workshop facilitation- Communications - Organizational implementation- Knowledge management
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Senior Cx Project Manager3ShapeCopenhagen, Dk
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Customer Experience Manager3Shape Jun 2024 - PresentKøbenhavn, Region Hovedstaden, Danmark
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Cx ConsultantAtp Feb 2023 - May 2024 -
Communications ConsultantAtp Sep 2019 - May 2023
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Graduate In ForretningsudviklingAtp Sep 2018 - Aug 2019Copenhagen Area, Denmark
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Student Worker, CommunicationsDanish Hydrocarbon Research And Technology Centre (Dhrtc) Jun 2016 - Aug 2018DtuAs part of a small, but strong, communications team I have been part of establishing and developing the communications at DHRTC. Areas of responsibility include everything from planning to execution and evaluation of our efforts.Key areas of responsibility:Digital Platforms- Designed and maintain the website for the centre (Sitecore)- Content production for all digital platforms: website + intranet (Sitecore), Extranet (Sharepoint), SoMe (LinkedIn and Instagram)- Analytics for website (Siteimprove) and SoMeGraphic work(InDesign, PhotoShop, Illustrator)- Production of printed materials: Advertisements, brochures, posters and conference materials - Content for Info screens - Web materials: Buttons, boxes and pictures Results:- Launched a new and stronger website- Played a key role in developing the visual identity for the centre - Established a strong presence on LinkedIn - Launch of successful campaigns - Namely the Radical Innovation campaign in 2017 that resulted in a continuation in 2018 -
Marketing Intern, Northern Europe Marketing DepartmentGrohe Jun 2017 - Sep 2017Copenhagen Area, DenmarkKey areas of responsibility:- Optimizing digital platforms: Website (FirstSpirit and Sitearchitect), Sales Support app, CRM system (SAP CRM) etc.- Creation of 'how to videos' for the Sales Support app - Preparation and distribution of customer satisfaction surveys- Coordination and gathering of materials and copyrights for the Nordic Local Reference Book - an important piece of marketing material for the Nordic project sales force.- Translation of original content for various platforms from English to Danish Results:- Completion of the Nordic Local Reference Book- Optimized the process of publishing local content on the website, by increasing the department's knowledge about the CMS system- Finalized a report on the loyalty programme GROHE SMART -
Sales AssistantBilka, Dansk Supermarked Jun 2012 - Jun 2016Working in the bakers department. Mainly, sales, customer service, packing and cleaning. -
Student Worker, Dept. Maintenance & ToolsMan Diesel & Turbo Oct 2014 - Aug 2015Worked within the area of product safety. Documenting safety incidents and guidelines. Translation, from Danish to English, of materials for course catalogue. Working with databases, gathering and structuring data for a big project in the department. -
Telemarketing ConsultantAvita Aps Jun 2011 - Dec 2011Responsible for selling subscriptions for the Danish consumer magazine TÆNK.
Ann-Britt Viemose Beck Skills
Ann-Britt Viemose Beck Education Details
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International Business Communication, Intercultural Marketing -
European Business
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Business And Communication -
Zealand Business CollegeInternational Economics, Cultural Understanding, English And Chinese -
Brøderup Ungdomsskole
Frequently Asked Questions about Ann-Britt Viemose Beck
What company does Ann-Britt Viemose Beck work for?
Ann-Britt Viemose Beck works for 3shape
What is Ann-Britt Viemose Beck's role at the current company?
Ann-Britt Viemose Beck's current role is Senior CX Project Manager.
What is Ann-Britt Viemose Beck's email address?
Ann-Britt Viemose Beck's email address is annbrittbeck@atp.dk
What schools did Ann-Britt Viemose Beck attend?
Ann-Britt Viemose Beck attended Copenhagen Business School, Copenhagen Business School, Goodman School Of Business At Brock University, Zealand Business College, Brøderup Ungdomsskole.
What are some of Ann-Britt Viemose Beck's interests?
Ann-Britt Viemose Beck has interest in Arts And Culture.
What skills is Ann-Britt Viemose Beck known for?
Ann-Britt Viemose Beck has skills like Powerpoint, Social Media, Sitecore, Creative Campaign Development, Proofreading, Digital Strategy, Marketing Communications Planning, Intercultural Communication, Communication, English, Adobe Photoshop, Microsoft Office.
Who are Ann-Britt Viemose Beck's colleagues?
Ann-Britt Viemose Beck's colleagues are Paulina Karaszko-Śliwka, Vitalii Prykhodko, Mykyta Lytvynov, Dmytro Gerus, Olexandra Pikhut (Boltava), Anna Burdon, Jairo Torres Betancourt.
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