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Maria Ruby Ann C Basilio, Mba, Pmp is listed as Delivery Operations Expert with over Two Decades of Solid Experience in IT/BPO Industry at Accenture, a company with 407706 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Maria Ruby Ann C Basilio, Mba, Pmp.
Maria Ruby Ann C Basilio, Mba, Pmp previously worked as Security Service Manager at Accenture and Six Sigma Management System and Reporting Lead at Accenture. Maria Ruby Ann C Basilio, Mba, Pmp holds Mba, Business from Ateneo De Manila University.
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A professional with twenty years of experience in the IT BPO industry. MASTER OF BUSINESS ADMINISTRATION with extensive experience in the IT BPO field emphasizing IT Service Management, Service Desk, Quality Assurance and Operational Excellence. Has an excellent eye on detail with strong communication, and interpersonal skills; highly qualified to manage projects involving operations, project, quality, and strategic management. Takes pride in the ability to effectively combine corporate objectives and values with personal and professional goals and work ethics.
Listed skills include Troubleshooting, Call Center, Customer Service, Customer Satisfaction, and 15 others.
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NCR - National Capital Region, Philippines
Manila
Six Sigma Management System Leaddrives and facilitates the implementation of Six Sigma Management System plan and initiatives. Initiatives include 5S, Configuration Management, Kaizen and Operations Audit. I assure and control the operational quality of all procedures and process within TEMPO projects both in Manila and Bratislava. Drives performance.
Quezon City
Drives and facilitates the implementation of all TEMPO Quality Management Projects and Initiatives (5S, Operational Excellence, Lean, Kaizen, Official Project Communications/ Newsletter, Pre- Audit etc), in the assigned deal. Ensures that direct reports’ workload is balanced and that the team is fulfilling all its deliverables to the assigned deal on-time.
Dell Quezon City
Responsible for providing telephone support for customers on operation or maintenance of Dell products. Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues. Responsible for customer satisfaction through effective handling of customer problems. Ensure proper escalation procedures are followed. Perform.
Other employees you can reach at accenture.com. View company contacts for 407706 employees →
Jose Cristobal Aguilar Díaz
Colleague at AccentureZapopan, Jalisco, Mexico, Mexico
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H_
Hashtag _
Colleague at AccentureBengaluru, Karnataka, India, India
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SS
Swenie S.
Colleague at AccentureMetro Manila, National Capital Region, Philippines, Philippines
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SZ
Shirley Zhou
Colleague at AccentureHong Kong SAR, Hong Kong
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MO
Mohamed Osama
Colleague at AccentureQesm El Suez, As Suways, Egypt, Egypt
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MU
Matthew Ushijima
Colleague at AccentureChicago, Illinois, United States, United States
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EJ
Erica Jiménez Nieto
Colleague at AccentureGreater Valladolid Metropolitan Area, Spain
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PK
Pragati Kavathekar
Colleague at AccentureMaharashtra, India, India
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DC
Dolonchapa Chakraborty, Phd
Colleague at AccentureNew York, New York, United States, United States
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PS
Paige Schreiber
Colleague at AccentureRaleigh-Durham-Chapel Hill Area, United States
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Quick answers generated from the profile data available on this page.
Maria Ruby Ann C Basilio, Mba, Pmp works for Accenture.
Maria Ruby Ann C Basilio, Mba, Pmp is listed as Delivery Operations Expert with over Two Decades of Solid Experience in IT/BPO Industry at Accenture.
Maria Ruby Ann C Basilio, Mba, Pmp is based in Metro Manila, National Capital Region, Philippines while working with Accenture.
Maria Ruby Ann C Basilio, Mba, Pmp has worked for Accenture and Dell.
Maria Ruby Ann C Basilio, Mba, Pmp's colleagues at Accenture include Jose Cristobal Aguilar Díaz, Hashtag _, Swenie S., Shirley Zhou, and Mohamed Osama.
You can use AeroLeads to view verified contact signals for Maria Ruby Ann C Basilio, Mba, Pmp at Accenture, including work email, phone, and LinkedIn data when available.
Maria Ruby Ann C Basilio, Mba, Pmp holds Mba, Business from Ateneo De Manila University.
Maria Ruby Ann C Basilio, Mba, Pmp is listed with skills including Troubleshooting, Call Center, Customer Service, Customer Satisfaction, Customer Experience, Bpo, Data Analysis, and Technical Support.
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