Manufacturing Operations – Business Analyst, R&D It
Current- Providing expert support, knowledge and guidance in IT solutions relating to the operations of the Research & Development (R&D) business function.
- Participating in cross functional IT solution implementation projects and continuous improvement initiatives including design, configuration, testing and deployment; o Definition of solution scope, based on workshops.
- Coordinating system and process changes while ensuring compliance with internal change management processes.
- Providing assistance to other support teams in the resolution of complex support incidents and problems escalated to them.
- Working with Key Business Users to drive the adoption and effectiveness of R&D IT solutions.