Ann Cassidy Email & Phone Number

Batavia, Il, Us

Aurora, Il

• Providing expert support, knowledge and guidance in IT solutions relating to the operations of the Research & Development (R&D) business function. • Participating in cross functional IT solution implementation projects and continuous improvement initiatives including design, configuration, testing and deployment; o Definition of solution scope, based on workshops with business representatives and knowledge of existing core model. o Definition of solution blueprint and securing sign-off by relevant process representatives from the business. o Leading out the solution build activities including configuration, investigation of enhancement points and definition of technical programming specifications etc. o Leading cut-over planning and execution and providing initial hyper care post-live support. o Hand-over of designed solutions to application support and service desk teams post project. • Coordinating system and process changes while ensuring compliance with internal change management processes. • Providing assistance to other support teams in the resolution of complex support incidents and problems escalated to them. • Working with Key Business Users to drive the adoption and effectiveness of R&D IT solutions.

Aurora, Il

Job Summary: Provides SAP support for the Operations function through development of reports, processes, training and continuous improvements. Works closely with SAP team to recommend and implement any SAP changes for the function.Essential Functions: Develop and provide processes and procedures documentation Provide support for report development Provide training to end-users Become first point of contact for support which includes:o Trouble shootingo Process Monitoringo Early Detection of Issueso Watching Brief for Daily Operational Metrics Identify potential SAP changes and coordinate Change Request Processo Recognize new enhancements which would become Change Requestso Provide business requirements for Change Requestso Work with SAP team on defining and testing of solutiono Sign-off on the development on behalf of the businesso Provide procedures and training for developments Responsible for Master Data as business unit expert for Operations Participate in Mini Projects as needed/directedo Participate in mini projects in Operationso Procedures definitiono Training Capable of performing Business Roles within Operations

Aurora, Il

• Manage a staff of 6 supervisors and 46 pickers.• Track inventory movements through various warehouses• Track inventory usage on production orders• Manage annual physical inventory counts• Maintain Warehouse Activity Monitor• Process documentation and adjustments for Damage, Expired, Sample requests for R&D, Marketing, Sales, Purchasing• Oversee MDA process, including documenting, disposing, and processing system adjustments.• Manage trade show mocks and samples• Oversee Employee Reward Program and its’ inventory

Aurora

• Forecast and plan core product production levels for 3, 6, and 12 month intervals.• Forecast and plan private product production levels for 3, 6, and 12 month intervals.• Schedule work for all blending and packaging lines.• Keep customer service and sales staff up to date on production.• Update private label companies on their product/order status.• Work with marketing, sales, and the lab to launch new products and product lines.• Maintaining proper inventory levels for customer stock in three distribution centers.

• Forecasting usage for raw materials.• Maintaining proper inventory levels for customer stock.• Update and revise incoming shipment schedule• Order and maintain raw material, domestic and international.• Schedule work for all machines.• Schedule maintenance for equipment.• Keep customer service and sales staff up to date on production.

• Coordinating all aspects for participation in industry trade shows including all hospitality arrangements and presentation booth. • Forecasting customer usage for finished product.• Update and revise incoming shipment schedule for raw materials.• Maintaining all customer orders and inventories.• Maintaining proper inventory levels for customer stock.• Developing price and artwork quotes for customer products.• Maintaining inter-company network files.• Manage a staff of 7-8 employees• Coordinate and maintain sales/product information between national sales staff, customers, and production team.• Schedule work for all machines at local plant.• Coordinate work, inventory, and shipping between two production facilities.• Shipping and receiving.• Equipment maintenance.

Bachelor Of Business Administration (B.B.A.), Business Admin

Business Administration

Education record