Ann Christensen is a Senior Vice President - Consulting Programs at Experiencelab. She possess expertise in crm, leadership, strategy, strategic planning, business strategy and 29 more skills. Colleagues describe her as "I’ve had the privilege of working with Ann on a project focused on improving customer experience and operations in a large call center. In that time I have known Ann to be a brilliant communicator, pragmatic leader, and realist who seems to grasp ideas holistically whilst still taking note to the more acute details. Ann’s creative thinking, extensive expertise, positive can-do attitude and drive made her an absolute pleasure to work with. Her strengths in recognizing the issues… Show more" and "Ann worked for me as a contract consultant for nearly a year. She utilized her extensive experience in Call Centers and Operations Management to make positive impacts in key areas. Her work allowed us to improve workflows; make process improvements; redeploy resources; and prepare for future impacts due to a major system conversion and the impact of healthcare reform. After completing her initial work, I asked Ann to return to assist us during the actual conversion and through our… Show more"