Anne B. Email and Phone Number

My strengths are in Customer Service and Administration. Working with Access database and includes, answering phone enquiries from customers, preparation and follow up of quotations with customers, invoicing and contacting customers regarding pick up or shipment of their items.Responding to customer email enquiries. Liaising with Technicians and store staff regarding the service and shipment of items to and from customers in a timely manner. Maintaining good customer relationships through communication.Handling customer requests and meeting customer deadlines through our own onsite calibration laboratories, overseas and local subcontractors when required. Creating customer invoices, taking payments, reconciling EFT payments. Checking and approving sub contractors invoices.Creating purchase orders for stock, customer sales and spare parts. Tracking deliveries from suppliers and sub-contractors. Approving invoices for payment. Overseeing and liaising with the technicians regarding production throughout the Laboratories to insure work is completed in line with customer’s expectations. Prepare end of month documents, petty cash and stationery orders for the site.Meet and greet customer and contractors face to face. Maintain visitor tags and log book.