Anne Cronin Email and Phone Number

Directed, coordinated, and managed all practice functions for 2 sub-specialty neurology practices (Movement Clinic and Stroke Clinic), while supervising 9 neurologists, 2 RNs, 1 LPN, 3 nurse practitioners, 1 social worker, 1 dietitian, and 6 support staff. Managed general and sub-specialty neurology practices. Collaborated with physicians, other care providers, and neurology service line practice managers to ensure timely and thorough communications and practice efficiencies. Teamed directly with neurology service line directors to manage operating and yearly capital budgets.Oversaw practice operations, financial accounting, and corporate policy and procedure implementation and support. Managed staff and resource utilization. Reconciled charges, performed month-end financial reporting, and generated practice reports. Conducted workflow analysis, monitored patient satisfaction, and tracked associate engagement. Performed annual employee performance evaluations. Held monthly physician and staff meetings. Provided staff education and coaching support.* Teamed with neurology service line directors and other practice managers to improve productivity, efficiency, and performance of neurology supervisors by developing new policies and procedures as part of project to create consistency in operations across practice.* Played key role in process and administration integration during acquisition of Neurological Associates, Inc. by OhioHealth; managed practice operations, staff, and implemented new policies and procedures.* Managed large Botox program and EMG services.* Designed and updated provider scheduling templates in EPIC.

Managed daily operations of Neurology Department consisting of up to 10 neurologists and 12 staff members. Consulted daily with practice administrator, billing manager, neurosurgery manager and front office manager on practice operations. Performed chart audits and charge reconciliations. Interviewed staff applicants and assisted with performance reviews. Held earlier roles that included central scheduling manager and medical secretary.* Implemented Central Scheduling Department for Neurology physicians, which later included addition of neurosurgery physicians and EEG department. Lauded for improving productivity and efficiency by freeing additional time for medical assistants to provide patient care and schedule appointments. * Assisted with initial setup of Kredo and NextGen practice management systems, as well as staff training.* Implemented chart audit process that helped identify and correct improper insurance billing practices/procedures. Reduced rebilling instances and improved cash flow through more timely remittance receipt. Trained physicians and staff on proper service billing procedures.