Anne D. Email & Phone Number

Montgomery, Il, Us

Cecil, Alabama, United States

Montgomery, Alabama, United States

Montgomery, Alabama

Oversees the sale floor, office, and inventory functions. Reviews and signs off on all documents and reports Provides expert knowledge regarding quality, value, warranties and services Attains sales and profit projection Maximizes the sales potential of all team members with a daily focus on individual action plan Insures an environment of total customer satisfaction by making the customer’s needs the first priority Achieves profit goals by controlling markdowns, expenses, and payroll. Develops the skills and product knowledge of team members by training, conducting training meetings, and having weekly One on One’s with each associate. Evaluates team members performance to determine progress to identify developmental needs. Counsels and assists team members to assure the highest standards of efforts and output. Monitors the flow of customers at each counter and identifies when to shift personnel from one department to another to provide superior customer service. Maintains a high level of customer service and follow to secure repeat business. Establishes a positive, professional work atmosphere to to inspire and motivate others to achieve store goals. Carefully prepares work schedules for all departments and assigns team members to specific duties. Maintains open lines of communication with team members and management. Encourage team members to participate and offer ideas. Recruits and hires personnel through effective interviewing and screening. Consistently 5/5 of our Company’s Standards and individually the top performer as a sales associate and store performanceTrend analyst

Montgomery, Alabama

Montgomery, Alabama Area

Montgomery, Alabama Area

• Utilized 3D jewelry design software to produce custom jewelry designs tailored to specific client preferences and specifications; handled all custom jewelry orders and ensured that purchases were properly fabricated and delivered in a satisfactory and punctual manner; observed market trends and produced competitive products that met merchandise objectives and enhanced retail sales; promoted the business locally by liaising with local and neighboring communities.

Montgomery, Alabama

Management​ ​ • Performed all merchandising and inventory maintenance and control duties; performed all cash control operations and daily bank deposits; opened and closed store and maintained all inventory vaults and safes; maintained all daily opening and closing sales balances and various other financial and budgetary tasks; established and maintained accounts with domestic and international vendors; maintained accounts payable and receivable.• Selected, trained, supervised, and managed employee teams of various sizes and was the main point-of-contact for all employee-related activities and issues.Sales & Customer Relations• Managed all aspects of customer service and client relations activities, including addressing customer inquiries and complaints; provided exceptional customer service to clients from various cultures and socio-economic backgrounds.• Secured repeat business by maintaining ongoing and consistent customer contact, service, and satisfaction; personally ensured that all customer projects were designed and fabricated properly, and delivered in a punctual and satisfactory manner.• Attended numerous jewelry products and design shows; provided custom design products and services tailored to individual design preferences; performed numerous insurance replacement appraisals; was responsible for all end-designs and closing sales.Marketing• Organized, promoted, and hosted numerous marketing events for a diverse customer base.• Created and maintained all in-store merchandise displays.• Organized and conducted numerous online and print promotional campaigns; designed and coordinated distribution of various marketing materials, such as advertising brochures and point-of-sale materials, and successfully generated sales of new or selected products.

Montgomery, Alabama

Management​ ​ Experienced Sales Manager with a WINNING mentality that delivers results by establishing credibility with my team, motivating them to exceed expectations.• Performed all merchandising and inventory maintenance and control duties; performed all cash control operations and daily bank deposits; opened and closed store and maintained all inventory vaults and safes; maintained all daily opening and closing sales balances and various other financial and budgetary tasks; established and maintained accounts with domestic and international vendors; maintained accounts payable and receivable.• Selected, trained, supervised, and managed employee teams of various sizes (15-20 at Marquirettes) and was the main point-of-contact for all employee-related activities and issues.Sales & Customer Relations• Managed all aspects of customer service and client relations activities, including addressing customer inquiries and complaints; provided exceptional customer service to clients from various cultures and socio-economic backgrounds.• Secured repeat business by maintaining ongoing and consistent customer contact, service, and satisfaction; personally ensured that all customer projects were designed and fabricated properly, and delivered in a punctual and satisfactory manner.• Attended numerous jewelry products and design shows; provided custom design products and services tailored to individual design preferences; performed numerous insurance replacement appraisals; was responsible for all end-designs and closing sales.Marketing• Organized, promoted, and hosted numerous marketing events for a diverse customer base.• Created and maintained all in-store merchandise displays.• Organized and conducted numerous online and print promotional campaigns; designed and coordinated distribution of various marketing materials, such as advertising brochures and point-of-sale materials, and successfully generated sales of new or selected products.

Montgomery, Alabama

• Maintained merchandise and inventory levels and coordinated with owner/buyer regarding reorders; independently handled and tracked all special orders and deliveries; handled all point-of-sale and customer service activities, including purchases, returns, exchanges, and customer complaints and inquiries; performed daily sales balances, managed cash control and bank deposits, and various other financially-related tasks.• Responsible for designing and fabricating all in-store and marketing displays.• Managed a team of 7-10 employees serving retail and food service customers, and was the main point-of-contact for all employee-related issues.• Maintained and managed all customer and employee related information, documents, and databases.

Montgomery, Alabama

• Facilitated in the operation of a local business providing online auction services and multiple media promotions for the disposal of surplus, used, and new construction equipment.• Obtained new customer information and created customer accounts and online listings; updated and maintained online merchandise information and photographs.• Conducted all customer service related activities, including assisting customers with website technical support, contacting potential buyers and facilitating communication with sellers, addressing all customer inquiries and complaints.• Managed all office and clerical-related duties, such as sending and receiving telephone calls, emails, and faxes; obtaining and distributing mail; making copies and ordering office supplies; and collating and maintaining customer and employee documents, information, and databases.