• Collaborated seamlessly with Loan Processors and Officers, ensuring the production of precise closing documents that consistently reflected accurate information.• Meticulously prepared, collected, and reviewed loan documents, guaranteeing strict compliance with diverse loan programs and rigorous state and federal regulations.• Successfully closed a wide range of loan programs, including FHA, Conventional, NJ Housing, Mortgage Finance Agency, and Florida Housing loans, showcasing adaptability and expertise in handling complex financial instruments.• Played a pivotal role in the Post Closing Department, proactively resolving issues and contributing to the department's operational efficiency.• Fostered and maintained close working relationships with external Settlement Agents and Attorneys, ensuring timely and efficient closings while upholding the highest standards of service.• Recognized and promoted for exceptional aptitude in learning and adapting to new tasks, demonstrating commitment and excellence.• Achieved a remarkable monthly closing average of up to 70 loans, highlighting a strong work ethic and dedication to exceeding performance targets.

• Prepared and efficiently dispatched closing packages for three mortgage banks, ensuring the timely and accurate delivery of essential documents.• Maintained rigorous compliance standards, meticulously ensuring that all closing documents adhered to both state and federal guidelines, mitigating potential legal and financial risks.• Collaborated seamlessly across multiple departments, guaranteeing document accuracy and timely processing, contributing to efficient and error-free closings.• Successfully managed closings for three lenders during supervisor unavailability, demonstrating dependability and the ability to step in and handle critical tasks when needed.• Earned the trust and confidence of top-producing loan officers by consistently delivering exceptional support and assistance, contributing to their continued success.

• Processed approximately 50 initial Closing Disclosures weekly with precision and organization, consistently ensuring accuracy in all documents.• Acted as a crucial liaison between Loan Processors, Officers, and regulatory bodies, guaranteeing the creation of complete and accurate files in strict compliance with Federal Regulations.• Facilitated effective communication with title companies and attorneys, ensuring that all closings adhered to both company and federal policies, thereby minimizing legal and operational risks.

• Collaborated effectively with top-producing Loan Officers, contributing to the efficient management of their pipelines and ensuring smooth workflow throughout the loan origination process.• Introduced and implemented new processes aimed at improving contact management, leading to the expansion of Loan Officers' client bases and enhancing their overall productivity.• Played a pivotal role in collecting essential underwriting and closing conditions, resulting in the timely closure of loans and reducing the risk of delays in the loan origination process.

• Prepared an average of 145 Initial Closing Disclosures monthly by liaising with up to 14 Mortgage Processors and gathering information from Settlement Agents, Attorneys, Borrowers, and Loan Officers.• Utilized Destiny and Elynx platforms to input fees and deliver draft Closing Disclosures to Settlement Agents.• Executed vital Regulatory Reports for three regions and maintained close collaboration with Loan Officers, Funders, and Processors to ensure compliance.

• As a Production Assistant, entered new loan applications and reviewed existing ones for accuracy for up to three top-producing Loan Officers.• Collected borrower documentation to support the Branch Manager in completing applications and meeting targeted closing dates.

• Generated physical and derivative contracts, ensuring compliance with corporate policies and audit standards.• Negotiated general contract terms and conditions, mitigating complex transactional risks in oil trading, including contracts up to $26 million.• Collaborated with counterparts and internal departments to initiate, monitor, and complete the integration of new trading partners, facilitating effective and timely trade execution.• Expedited the generation of Commercial Bulk and Wholesale contracts for both spot and term transactions.• Maintained comprehensive records of Non-Standard agreements, ensuring audit compliance.• Successfully negotiated multi-million dollar international purchases, focusing on general terms and conditions to ensure corporate and international compliance, including contracts up to $26 million.• Responsible for tracking and documenting non-standard contracts while complying with all regulatory requirements.Negotiated governing general terms and conditions in order to mitigate the multifaceted transactional risks of oil trading.Worked with counterparties and internal departments to initiate and complete the integration of new trading partners, resulting in effective and timely execution of future trades. Promptly reviewed and responded to counterparty and/or broker contract confirmations. Archived and tracked crucial Non Standard agreements, resulting in audit compliance

• Consistently exceeded monthly "cross-sales" quotas.• Processed deposits, withdrawals, loan payments, and other member transactions with professionalism and courtesy.• Recognized as the top cross-sales teller for 10 out of 12 months.Accurately balanced teller drawer daily.Responsible for daily encoding, safekeeping and filming of all negotiable items.Knowledgeable of TFCU products and services and cross-sells.  Answers inquiries and directs members to proper area for detailed information.Assists in the daily proof of sold money orders, travelers, gift, and official checks, and other General Ledger accounts affected by teller processing.Received a promotion after completing the introductory period.

Performed general office duties, handled various cases, and filed classified cases

Handled difficult customer situations resolving issues while minimizing customer dissatisfaction.Performed general office duties including resident inquires.Solely responsible for disbursing the proper quantity of tickets and collecting proceeds from qualifying patrons.

Assisted the Assistant Dean of Student Conduct and Community Standards