Anne Diffley Email & Phone Number

Edina, Minnesota

• Responsible for maintaining the smooth running and operation of all front desk activities in a busy medical practice
• Provide administrative support to five doctors and medical staff
• Check in, register and schedule appointments for patients
• Process daily claims conforming to ICD-9 and ICD-10 standards
• Manage multiple busy phone lines; accurately take detailed phone messages for doctors review
• Maintain office supply inventory by ordering, receiving and storing supplies for the whole practice

Minneapolis, Minnesota

• Answered incoming phone calls; answering questions, scheduling appointments, taking detailed messages
• Ensure customer satisfaction and positive rapport with clients
• Collected payments
• Accurately prepared cash and check for deposit

Edina, Minnesota

• Interviewed and hired prospective employees
• Provided customer service
• Created displays
• Supervised booksellers
• Delegated duties
• Created work schedules

Edina, Minnesota

• Assisted customers
• Shelved books
• Created displays
• Processed returns

Bachelors Of Arts Degree, English

Associate Of Arts Degree