Skilled, highly qualified documentation specialist with 10+ years proven experience of documentation maintenance and processing in QA environments. Advanced proficiency with Microsoft Office (Word, Excel, Power Point). Experience with supervisory roles and team coordination including training. Strong written and verbal skills. Comfortable interfacing with all levels of an organization in a professional manner.

• More than a decade administering, coordinating, reviewing and maintaining documentation changes through diverse database systems in fast-paced, high tech environments.• Advanced knowledge of various electronic word processing and information management systems.• Outstanding time management and organizational skills; thrives under heavy workloads to meet deadlines• Extensive experience with team coordination, training and supervisory responsibilities• Possess knowledge of… Show more • More than a decade administering, coordinating, reviewing and maintaining documentation changes through diverse database systems in fast-paced, high tech environments.• Advanced knowledge of various electronic word processing and information management systems.• Outstanding time management and organizational skills; thrives under heavy workloads to meet deadlines• Extensive experience with team coordination, training and supervisory responsibilities• Possess knowledge of compliance with protocols for military product• Proficiency in verbal and written English Show less

Accomplishments: Created auditing system for biochemical company's safety audits. Audited laboratory work spaces and personnel for compliance with OSHA and internal safety protocol and provided reporting and follow-up. Sat as member of Safety Committee for corporate decision making involving safety issues. Investigated and reviewed accidents making recommendations and assisted in implementation for improvement. Maintained company training program. Created and presented corporate training… Show more Accomplishments: Created auditing system for biochemical company's safety audits. Audited laboratory work spaces and personnel for compliance with OSHA and internal safety protocol and provided reporting and follow-up. Sat as member of Safety Committee for corporate decision making involving safety issues. Investigated and reviewed accidents making recommendations and assisted in implementation for improvement. Maintained company training program. Created and presented corporate training material to 175 employees using Microsoft Power Point. Wrote Standard Operating Procedures. Show less

Coordinated orders from individuals through phone, email and online web shop; processed reseller orders. Served as Customer Service for telephone and email inquiries. Operated as backup for Accounting Department processing invoices, credit memos, accounts receivable, and reports using Peachtree software system. Operated as backup for Shipping Department and provided light technical support. Supervised one assistant.

Supervised and delegated work of 4 departmental employees, evaluating and implementing engineering change orders: drawings, bills of material, routings, text files, using Microsoft Word, Oracle and BPCS databases. Wrote departmental procedures and trained personnel.

Evaluated and implemented engineering change orders for break through medical manufacturing company, ISO 9000 and FDA compliant. Processed drawings, bills of material, routings, text files into various databases using Microsoft Word, Framemaker, SAP.

Managed and directed case work for 30 families, assessed progress, composed detailed written reports, initiated limited therapeutic intervention, provided legal advocacy