Client Care Coordinator
• Plays a key role in ensuring business requirements are met for client and company projects • Analyzes organizations' various business systems and databases, and recommends changes designed to increase overall efficiency • Schedules technician on-site deployments, and monitors specific metrics in order to maintain company cost effectiveness • Liaises with clients to ensure that customer satisfaction has been achieved after a technical issue has been resolved • Helps create and… Show more • Plays a key role in ensuring business requirements are met for client and company projects • Analyzes organizations' various business systems and databases, and recommends changes designed to increase overall efficiency • Schedules technician on-site deployments, and monitors specific metrics in order to maintain company cost effectiveness • Liaises with clients to ensure that customer satisfaction has been achieved after a technical issue has been resolved • Helps create and implement internal technical standards and polices designed to achieve a high level of quality and security of all operations • Plays an active role in preparing and tracking the monthly accounts payable Show less