Anne Burrows Email and Phone Number
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Anne Burrows personal email
Strategic and results-driven leader passionate about creating exceptional customer experiences. Respond to fast-changing priorities with innovative solutions. Serve as a genuine and trusted advisor collaborating effectively with key stakeholders to achieve results. Committed to promoting continuous learning, coaching and development.Customer Experience | Team Development | Leadership | Healthcare Insurance | Performance Improvement | Strategic Planning | Change Management | Program Development| Project Management | Hospital Operations | Patient Centered Care | Value Based Healthcare | Data Analytics
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Practice Manager IiSentara HealthcareVirginia Beach, Va, Us
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Practice Manager IiSentara Healthcare Jul 2019 - PresentNorfolk, Virginia Area -
Business Change Director/Care Delivery TransformationAnthem, Inc. Jun 2017 - Mar 2019Virginia Beach, Va• Developed and implemented care delivery transformation training program strategies, operational processes and evaluation methods to support value-based payment program goals and drive team performance• Established trusted relationships with key stakeholders to achieve performance outcomes• Created population health program resources and communicated program updates and achievements to key stakeholders• Partnered with business leaders to develop integrated strategies for continuous learning andteam development to maximize performance potential• Collaborated with leadership to redesign the hiring process using performance basedinterviewing techniques• Received Anthem’s Values in Action Award for outstanding achievements in training programdesign and implementation with demonstrated outcomes -
Business Change Manager/Care Delivery TransformationAnthem, Inc. May 2015 - Jun 2017Virginia Beach, VaLeveraged data to assist specialty practices with developing interventions to maximize available resources and close care gaps. Worked collaboratively with providers to establish transformation action plans and meet program requirements.
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Process Improvement Manager/Member ExperienceAnthem, Inc. Nov 2012 - May 2015Virginia Beach, VaEducated leaders and providers on member experience improvement opportunities using Voice of Customer insights and survey data to meet program objectives.Achieved Lean Six Sigma Green Belt certification - July 2014
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Director, Patient RelationsSentara Healthcare Jul 2007 - Nov 2012Virginia Beach, VaAnalyzed data to identify opportunities and improve patient experience utilizing best practices. Managed diverse departments focused on providing patient and family centered care. Developed and presented Guest Services orientation to new employees and physicians. Led System-wide Patient Experience Committee. Served on Root Cause Analysis Committee and Grievance Committee.
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Patient AdvocateSentara Healthcare Jan 1998 - Jul 2007Virginia Beach, VaServed as a liaison for patients and their family to resolve concerns, Managed CRM database and grievance process per CMS guidelines.
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Disability Determination AnalystCommonwealth Of Virginia Nov 1996 - Jul 1998Norfolk, Virginia AreaAdjudicated all levels of Social Security claims filed under the Social Security Act. Collaborated with physicians on medical cases for claim determinations.
Anne Burrows Skills
Anne Burrows Education Details
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Human Services Counseling -
Healthcare Administration (Mha)
Frequently Asked Questions about Anne Burrows
What company does Anne Burrows work for?
Anne Burrows works for Sentara Healthcare
What is Anne Burrows's role at the current company?
Anne Burrows's current role is Practice Manager II.
What is Anne Burrows's email address?
Anne Burrows's email address is an****@****ara.com
What schools did Anne Burrows attend?
Anne Burrows attended Old Dominion University, Colorado State University-Global Campus, Virginia Polytechnic Institute And State University.
What skills is Anne Burrows known for?
Anne Burrows has skills like Healthcare, Leadership, Strategic Planning, Hospitals, Customer Service, Process Improvement, Program Management, Team Building, Management, Analysis, Training, Healthcare Management.
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Anne Burrows
Anna Rangos Rizakus Endowed Chair For Health Sciences And Ethics At Duquesne UniversityPittsburgh, Pa -
3aol.com, handarendall.com, handfirm.com9 +125643XXXXX
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2hcmed.org, hennepinhealthcare.org -
Anne Burrows
Real Estate Broker Associate At Aspen Snowmass Sotheby'S International RealtyAspen, Co5friasproperties.com, anneburrowsaspen.com, hotmail.com, masonmorse.com, masonmorse.com5 +197037XXXXX
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