Anne Hooper Email and Phone Number

Maintain case files & case notesConduct intake and assessment - create Self Sufficiency & Employment PlansAssist clients with budgeting, employment, immigration/documents, housing, ESOL, childcare, transportation, medical, interpretation, and other needsMaintain regular contact with clients throughout service periodComplete and maintain records for Resettlement, Match Grant, Employment Services, and/or Outreach and ReferralConnect clients to additional resources and organizations, as applicableUnderstand and comply with grant-funded programs (Reception & Placement, Match Grant, etc.)Assist in creating resumes, completing applications, orientation, and otherCollaborate with Employment Team to match clients with appropriate job opportunitiesRefer clients to the Immigration Law Clinic for legal assistanceEmployment retention assessment - contacting clients at 90th & 180th working daysAct as liaison between the client and the Department of Health & Human Services (MDHHS), the Ingham County Health Department (ICHD), and other entitiesMaintain communication with other Case Managers, Job Developers, Job Trainers, ESL Instructor(s), Volunteers, Supervisors, and other program staff to meet client needsAssist clients in adapting to the U.S. - cultural brokeringParticipate in Agency and Program meetings, conferences, trainings, and other events deemed appropriateConduct peer review of case notes, if applicableProvide interpretation and translation for clients

- Translate documents (English/Spanish)- Correspond with & manage participants- Conduct surveys, content analyses, and other data collection/research activities- Analyze data and summarize findings- Present research at academic conference(s)

-Serving customers to ensure optimal shopping experience-Interpersonal communication & marketing-Cash register operation-Facilitating purchase and return transactions-Completion of -online orders-Ensuring store maintenance-Inventory management-Social media operation

- Manage RCS Facebook, Instagram and Twitter accounts - Engage with the RCS community; keep students and faculty up-to-date on Department news & events - Attend and promote RCS Department events - Design Weekly email updates- Put together the RCS Newsletter

Unpaid internship during Spring Semester 2019 with Meridian Entertainment, Inc. - Create press releases- Coordinate interviews between artists and multiple media partners- Manage artist publicity for events/concerts- Assist with production of media advertising- Research artist availability-Research venue availability- Arrange radio promotions- Marketing plan involvement- Contract amendment- Implement methods of communication- Miscellaneous office duties as required

- Food preparation- Cash register operation- General restaurant maintenance - Operating phones- Facilitating to-go orders

Seasonal Employee: Spring 2016; Fall 2016- Assist customers with textbooks- Shelving and organization - Operating computer rental system- Facilitating holds, web-orders, and pick-ups

- Hosting/managing restaurant seating chart- Bussing, general restaurant maintenance - Facilitating to-go orders - Assisting servers, managers, and other staff- Operating phones- Aiding as needed in bowling alley