Anne Luca Email and Phone Number
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Anne Luca personal email
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Anne Luca is a Consulting Services Team Manager at Elsevier. She possess expertise in microsoft office, research, reception, office organization, public speaking and 8 more skills.
Elsevier
View- Website:
- elsevier.com
- Employees:
- 9526
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Consulting Services Team ManagerElsevier Oct 2022 - PresentManaging a team of consultants who provide support for the product, Digital Commons
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Digital Commons ConsultantElsevier Jan 2018 - Oct 2022As a consultant at bepress (now Elsevier), I work with clients and assistant them with implementing Digital Commons and the Expert Gallery Suite. My role includes:-Provide training on how to use bepress products to platform administrators and journal editors, as well as providing guidance on how to to set up products.-I guide clients through the launch of their site, and assist with new structure creation.-Use html and css to adjust site appearance-Assisting with the launch of journal-Being a feature expert for the Expert Gallery Suite-Assist in training associate consultants
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Customer Operations Support LeadBrilliant Earth Jul 2015 - Oct 2017San Francisco Bay Area-Problem solving for urgent situations-Training team members and members of other teams, both in person and remotely-Coordinate and schedule training of team, designing training regimen and the schedule-Contact and problem solve regarding repairs on wedding and engagement rings-Manage a high volume of customer communication via phone and email-Create insurance appraisals, affidavits, and other key documents for customers-Problem solve with accounting regarding payment issues--Work with other departments to create policies or procedures which streamline processes-Make sure tasks assigned to the team are completed by the end of day or noted for the next day-Assist newer team members with how to strategize for difficult problems or customer situations. -
Customer Service AssociateShane Co. Mar 2014 - Jul 2015San Mateo, Ca-Interacting with customers, processing transactions, answering phones, communicating customer needs to sales associates and jewelers, and helping customers with specialized needs.-Transferring items between stores, receiving and shipping-Contact customers for payment in the layaway program, assist in deciding who is fit for the program, and forfeit those who are behind in payment.-Help complete the monthly accounting packet, assure that the accounting department has all of the necessary paper work -Keeping track of the special orders for customers, ensuring proper communication between the home office and the sales associate. -Researching customer account history, imputing customer information into CRM, updating customer appraisals.-Organize office supplies and goods -
Head TellerCiti Oct 2012 - Mar 2014San Carlos• Provide excellent customer service while working in a fast paced environment• Help clients with account issues, such as fees • Keep branch up to date with company security polices• Maintain a branch logs for daily duties -
HasherSkillsschwab Business Center, Hasher Jul 2011 - Aug 2011Provided customer service for high level business associatesWorking in a fast paced environment
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InternHildene Historic Home, Museum Jun 2010 - Aug 2010Designed an exhibit using items from an existing collection based on the desires of museum executives and working by myselfCatalogued a collection of donated materials and designated some for sale on ebay as a method of fund raisingWorked with a large volunteer base for a non-profit organization
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Tour GuideLewis & Clark College Admissions Office Sep 2009 - Apr 2010Learned effective public speaking techniques, and ability to answer questions about the college effectively
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Clerical InternHuman Services Agency County Of Jun 2009 - Aug 2009Office environment experienceReceptionist experienceMicrosoft Office suite knowledge and experience gainedLearned to organize and manage an office environmentAbility to work for others and follow instruction
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Sterilization TechnicianJohn P Gibbs Orthodontics Apr 2007 - Aug 2008Followed specific sterilization procedureGained office experienceIntroduction to office organization
Anne Luca Skills
Anne Luca Education Details
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Library And Information Science -
Sociology & Anthropology -
Hillsdale High School, San Mateo
Frequently Asked Questions about Anne Luca
What company does Anne Luca work for?
Anne Luca works for Elsevier
What is Anne Luca's role at the current company?
Anne Luca's current role is Consulting Services Team Manager.
What is Anne Luca's email address?
Anne Luca's email address is al****@****rth.com
What is Anne Luca's direct phone number?
Anne Luca's direct phone number is +141553*****
What schools did Anne Luca attend?
Anne Luca attended San Jose State University, Lewis And Clark College, Hillsdale High School, San Mateo.
What are some of Anne Luca's interests?
Anne Luca has interest in Children, Civil Rights And Social Action, Education, Human Rights, Animal Welfare.
What skills is Anne Luca known for?
Anne Luca has skills like Microsoft Office, Research, Reception, Office Organization, Public Speaking, Customer Service, Cash, Phone Etiquette, Windows, Nonprofits, Community Outreach, Higher Education.
Who are Anne Luca's colleagues?
Anne Luca's colleagues are Sandra Clark, Rebekah Sung, Kimberley Wanjikũ M., Luisa Shaw, Katy Petrochko, Patrick Scheidt, Roberto Perez Sanchez.
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Anne De Luca
Independent Educational Advisor, Guiding Students And Families In The College Admissions Process Worldwide.Greater Boston2berkeley.edu, harvard.edu -
1comcast.net
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3jewishhome.org, acpny.com, acpny.com
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