Anne Mark, Mba Email and Phone Number

• Analyzed RFI for sourcing cables to improve global operational efficiency and cost effectiveness by considering vendors, lead times, JIT delivery, and a regional versus global strategy; analyzed data for 800+ server rack builds and identified trends in cable-related issues due to internal/external errors• Conducted gap analysis of current EU product compliance process; developed recommendations to improve efficiency and future application of new framework to other countries; benchmarked product compliance services and tools• Researched product lifecycle management methodologies across technology industry; identified 3 models that best fit WWT services• Contributed to development of Integrated Management and Leadership GROW program by researching and outlining best practices, and redesigning new SharePoint platform

• Assisted Senior Fellow for U.S.-Asia Relations, Chris Nelson, editor of “The Nelson Report,” an influential daily newsletter on foreign policy and trade, by composing analysis and collating news/commentary, and published “The Nelson Report” when editor was out of office• Copy-edited Sasakawa USA newsletters and reports for online publication

• Led process improvement teams of 20 staff across 9 offices; created online databases of summer programs and student results; designed and edited 15+ learning modules to prepare students for U.S. classrooms • Designed 30+ page national training manual for U.S. consultants; ran full-day training sessions; conducted Guidance-related U.S. consultant performance evaluations• Identified opportunities and created marketing strategies for 9 offices to drive positive sales and revenue outcomes

• Strategized with Chinese Hangzhou office manager to increase sales and organize 5+ bilingual marketing events; reviewed 80+ student application progress, and resolved client service problems for a 6 million RMB operation (~US$932,000)• Trained 6 U.S. consultants in AIC’s college counseling service; conducted U.S. consultant performance evaluations• Provided additional feedback for U.S. consultants to improve student essays across AIC offices as member of Final Review Committee

• Counseled 45 Chinese high school seniors on U.S. college application process with 100% acceptance rate; developed school lists, brainstormed and edited essays, and prepared for college interviews• Mentored 40 sophomores and juniors to improve soft skills and apply for internships and summer programs

• Reported on business and government, including on-ground coverage of 2012 Tokyo IMF-World Bank Annual Meetings• Translated Chinese-to-English articles, transcribed interviews, and researched feature pieces; wrote Daily News Roundup and Picture Galleries of Chinese news for English website and four sections for monthly magazine

• Interviewed prospective freshmen• Led campus tours for prospective students and families• Scheduled interviews and tours for other Admissions Fellows