Anne Markle Email & Phone Number

Responsible for a manufacturing operation that produces financial services and transit cards as well as government ID's and state issued drivers licenses. Key responsibilities would include production, financial accountability, supply chain, process improvement, Lean implementation, key certifications as well as training, coaching and team development.o.

• Focus on building a culture of customer centric, quality and efficiency over a multiplant operation with over $100M in sales on an annual basis. Key responsibilities would include financial accountability, process.
• Met or exceeded financial metrics for 2018.
• Impelmented and am growing a culture of customer along with efficiencies and process improvement.
• Implemented a Lean Culture to the enterprise with savings of over $3M in the first year.
• Development and implementation of key metrics for the operational.
• Participated and lead key Quality initiatives to both improve our customer experience, but also streamline our approach internally resulting in key certificataions with greater results than previous years.

Eden Prairie, MN, US

• Focus and intent of improving operations across the enterprise to maximize efficiencies while improving profit. Key responsibilities would include process improvement, training, coaching and development of systems and.
• Provided operation process and system training, support and process definition for 120 Territory locations across the US
• Business owner for a comprehensive scheduling and job building tool including training, determination of process needs, and communication and change management strategies
• Sponsored and facilitated the implementation of consolidation of 46 territories into two consolidated service center for Operational excellence over a 18 month period. This included all aspects of the consolidation.
• Development and implementation of key metrics for the operational division to include operational scorecards, tracking tools, and outlier identification
• Co-Sponsor for Learning and Development seasonal readiness through training, documentation and follow up

Jersey City, NJ, US

• Responsible for domestic sales and business development in the retail sector for the Enabl-u products that include: data management application/tool, e-learning tool, and data sharing platforms. Clients included.
• Generated pipeline of approximately $2.5 million in potential sales
• Closed $1.4 million in sales for 2012
• Assumed responsibility for all Customer Facing team
• Revised numerous sales tools for internal use to ensure consistency and accuracy for RFP’s, contracts, pricing, demo’s and other tools
• Attended the following trade shows: RILA, NRF, NFSSC, and FMI

• Responsible for domestic sales and business development in the retail sector for the Enabl-u products that include: data management application/tool, e-learning tool, and data sharing platforms. Clients included.
• Generated pipeline of approximately $2.5 million in potential sales
• Closed $1.4 million in sales for 2012
• Assumed responsibility for all Customer Facing team
• Revised numerous sales tools for internal use to ensure consistency and accuracy for RFP’s, contracts, pricing, demo’s and other tools
• Attended the following trade shows: RILA, NRF, NFSSC, and FMI

US

• Director of OperationsManaged all aspects of operations for a major open and closed loop card manufacturing and distribution to major retailers. Operations included production, purchasing, maintenance and engineering.
• Implementation of numerous innovation projects for customers resulting in increased sales and customer satisfaction.
• Project leadership for new manufacturing processes for open loop card manufacturing which required certification from the given brands and new processes.
• Coordinated and executed the closure of a plant in Chicago and the Dominican Republic and the subsequent movement of 52 pieces of equipment in a manner that we minimized downtime and customer impact.
• 100% retention of all customers during economic downturn.
• Development and implementation of tools to provide increased visibility to workflow and processes tied with key metrics.

US

• Managed all aspects of manufacturing which included production, data management, training and scheduling.
• Implemented training program to certify all employees on data and the importance of data within our company.
• Developed and sponsored a company wide training program where departments train each other on not only what they do, but what their constraints are.
• Led the manufacturing team that produced a 15% increase in sales production in 2007.
• Development of a key date program to allow company wide visibility to key projects and ensure on time delivery.
• Certification by open loop brands for the personalization of open loop cards.

US

• Managed all aspects of manufacturing which included production, data management, training and scheduling.
• Implemented training program to certify all employees on data and the importance of data within our company.
• Developed and sponsored a company wide training program where departments train each other on not only what they do, but what their constraints are.
• Led the manufacturing team that produced a 15% increase in sales production in 2007.
• Development of a key date program to allow company wide visibility to key projects and ensure on time delivery.
• Certification by open loop brands for the personalization of open loop cards.

• Managed the implementation for the APIS (Assets Protection Information System) from sales through rollout for major retailers.
• Identified and developed potential clients.
• Participate in sales process from presentations, technical discussions and pricing.
• Manage projects post sale through implementation including scoping, planning, communication, training, and reporting. Major implementations included: Wal Mart, Office Max, Kmart, Dollar General, and Gander Mountain.
• Identify and participate in planning process for future enhancements and clients’ needs.

• Partner in a consulting firm that specialized in providing services to retail organizations and solution providers servicing that market.
• Participated in numerous full scale retail operations, loss prevention and supply chain projects.
• Developed and implemented retail consulting documentation to easily identify and document issues and solutions.
• Assisted several solution providers through: focus group facilitation, review and development of marketing materials, industry survey’s and project enhancement feedback.
• Participated in several industry wide ThinkTank sessions to identify industry issues and solutions.

Minneapolis, MN, US

Managed the assets protection field team for the western half of the U.S. Team improved company profitability through: stock shortage reduction attained by identification of operational tilts, site safety, theft and fraud prevention, detection, investigation, resolution and recovery.

Minneapolis, MN, US

Led the functional teams consisting of: tools and technology, training, merchandise protection, business analysts, corporate security, finance and administrative support.

US

Manager, Marshall Fields Assets Protection OperationsManaged the team which consisting of the following areas: guest return authorization center, budgeting, reporting (financial and productivity), and process improvement to minimize loss due to theft and fraud.

Minneapolis, MN, US

Regional Operations Specialist, Target StoresExecuted expense reduction initiatives within one of the four regions of Target stores. This special project included serving as a liaison between the field and headquarters on initiatives both in test and at rollout, communication strategy to ensure maximum execution, and generation of expense saving ideas.

Minneapolis, MN, US

District Profit Enhancement Specialist, Target StoresAt a district level, worked with stores to assist them in achieving operational excellence and with assets protection related issues related to theft, fraud and shortage. Partnered with the district team leader and the district assets protection team lead.

Minneapolis, MN, US

Impacted all areas related to shortage, theft, fraud and safety at the East St. Paul location.