Anne Meskell Email & Phone Number

Boston, Ma, Us

Westlake, Texas, Us

Boston, Massachusetts, Us

• Instrumental in developing the strategy and vision of the CRM platform• Owns key vendor relationships with Salesforce.com and others in the CRM space; excellent relationship management and negotiation skills• Strong relationships and collaboration with key stakeholders to ensure alignment with the business to define solutions and delivery priorities• Interfaces regularly with senior stakeholders and C-level executives• Established governance on the Salesforce platform • Responsible for CRM/Salesforce multi-year roadmap and project delivery• Evaluates and leverages emerging technologies in the CRM/Salesforce space to support the company growth and strategy• Driven a culture of continuous improvement with rapid delivery using Agile methodology• Manages a team of 30 globally including third party resources

Acton, Ma, Us

• Trusted advisor who effectively maintains close working relationships with senior client managers and executives• Manages all aspects of the pre-sales cycle including scoping, creating presentations and writing SOW’s• Instrumental in helping AE’s close business• Billable resource on larger client engagements• Responsible for identifying engagement expansion / revenue opportunities within an account• Point of contact for all Managed Services engagements with Salesforce.com clients

Dublin 2, Ie

I am primarily an Engagement Manager working on several projects at one time. My current focus is SMB clients who are implementing Salesforce.com. • Adds business value to the client as a trusted advisor who effectively maintains close working relationships with senior client managers and executives• Works with Cloud Sherpa project managers and other project team members on project strategy and plans to ensure success• Billable resource on projects; ultimately accountable for project success• Work with AE’s during the pre-sales cycle representing the Delivery arm of the business• Responsible for identifying engagement expansion / revenue opportunities within an account• Able to develop long term relationships with senior client executives• Writes significant portions of SOW’s & proposals• People manager for 4 direct reports

Indianapolis, In, Us

As point person on an engagement, I am pre-eminent in managing project scope in all areas of the project lifecycle and am responsible for overseeing large projects or integration efforts with significant business or technology risk• Provides significant business value to the client as a trusted advisor who effectively maintains close working relationships with senior client managers and executives• Critiques and advises on critical aspects of project strategies/plans to help ensure project success • Expected to attain a high level of participation through billing on a delivery engagement as a means of establishing personal value to a clients• Drives the intellectual content on engagements, serving as the lead professional and ensuring delivery of the highest quality work• Work with AE’s during the pre-sales cycle representing the value of the client partner on projects• Responsible for identifying engagement expansion / revenue opportunities within an account• Proactively grows market presence by playing a key role in successful account expansion / development by identifying perspective client work and driving intellectual content on engagements• Stays at the forefront of changing technology trends & understands the impact on clients’ business• Able to develop long term relationships with senior client managers• Writes significant portions of SOW’s & proposals

Toronto, On, Ca

•Reported directly to the Global CIO•Established the Salesforce.com Center of Excellence:o Created a forum for other SFDC technologists to collaborate on programso Primarily responsible for the vendor relationship with SFDCo Provided expertise and guidance to colleagues •Recently completed a two-year assignment in the UK•Responsible for all programs globally within the SFA and Customer Service applications- all CRM•Managed a staff of 45+ worldwide located primarily in the US, UK and India•Interfaced regularly with senior stakeholders and C-level executives•Instrumental in developing the strategy and vision of the SFA and Service platforms•Managed the budget for all projects within the Sales and Customer Service applications; participates in the yearly budgeting process •Responsible for the successful integration of the ex-Thomson Financial and ex-Reuters CRM applications following the merger of the two companies in April, 2008•Owned key vendor relationships with Oracle, Salesforce.com and others in the CRM space

Us

•Managed a staff of 10 including internal resources and consultants in all day to day activities•Served as Project Manager for an upgrade of PeopleSoft CRM (Sales and Service) from 8.8 to 8.9•Responsible for the management all CRM related projects including the following:- Migration from Onyx to PeopleSoft CRM- Migration from Act! to PeopleSoft CRM- Integration of PeopleSoft CRM with custom Order Management, Billing and Entitlement systems•Led the conversion from Oracle Financials to PeopleSoft Financials for GL, AR and AP•Successfully converted Oracle AR to a custom Billing application