Building a platform that integrates evidence-based practices to address physical, emotional, and mental health needs, ensuring each mother receives tailored support throughout her postpartum journey and beyond.I am deeply committed to revolutionizing postpartum care outcomes. Through innovative technology and personalized initiatives, mothers are provided with round-the-clock support, including access to mental health screening and support, expert guidance, products and services.

Postpartum Support Foundation emerged from a compelling need to raise awareness about maternal mental health after a personal experience with postpartum depression. Postpartum Support Foundation is dedicated to providing crucial support and resources to individuals and families who are navigating the often complex and challenging postpartum period.In my role, I am responsible for leading and driving the mission of the foundation, with a primary focus on advocating for maternal mental health and empowering those affected by postpartum issues. I ensure that our platform serves as a comprehensive hub of knowledge, support, and community for individuals experiencing postpartum challenges.

I serve in a leadership capacity within a progressively minded e-commerce company. Specific duties include developing and executing all communications strategies and tactics, product marketing campaigns, and client relationship management. Other responsibilities are the consistent evaluation of processes to identify inefficiencies and providing solutions to these inefficiencies.

Responsible for the overall performance and productivity of day-to-day operations in the marketplace, including analysis and monitoring of key performance indicators (KPIs). Defined business requirements in conjunction with stakeholders. Coached clients (sellers) on the due diligence process and the company’s content guidelines prior to the opening of new seller accounts. Some of my key contributions in this role are: Creating a customer-friendly business environment that was regarded by sellers and buyers alike as easy and satisfying to interact with. Ensuring the consistency of output, quality, and performance despite a 50% reduction in staff strength.

 Content management - Writing and editing of product descriptions and ensuring quality and accurate content for all products. Verification of high end brands – Ensuring that products (clothing, wrist watches, perfumes, electronics) with high end brands listed for sale on the Konga Marketplace are authentic. Managing product listings - Editing and verification of content written by Sellers Seller Support - Providing assistance to Sellers/Merchants via emails, phone calls and meetings where necessary. Product marketing through quality content generation and management - Web and mobile product content writing Customer/consumer analysis - determining how content can be best utilized to reach target segment through research and analytics I am responsible for ensuring clients (Sellers) have their merchandise visible for purchaseon the Konga website, fix product issues when they arise or escalate to appropriateteams. Working closely with engineering, design, operations, finance and executive teams toenvision, develop and launch new product initiatives. Basically, I ensure customers (buyers and sellers) are satisfied and comfortable doingbusiness with Konga Online Shopping Limited.