Anne Rigley Email & Phone Number

Denver Metropolitan Area

• Maintain a caseload of 47 assisted living and skilled nursing communities where approximately 1,600 long-term care residents reside.
• Connect with and interview residents to determine their overall satisfaction with their quality of life and care.
• Empower residents to use their voice in asserting their expressed interests and in being an active member of the complaint resolution process.
• Improve resident quality of life and care by facilitating complaint resolution with long-term care staff.
• Develop and execute training initiatives to increase visibility in long-term care settings on topics such as Resident Rights, Elder Abuse, Dementia, and Anti-Bullying.
• Consult with long-term care staff on person-centered practices, resident rights, and industry regulations.

Denver Metropolitan Area

• Developed and implemented individualized care plans for residents according to their assessed social, psychological, and emotional needs.
• Memorialized resident and family life stories for deeper understanding and increased personalization of care.
• Developed and presented monthly trainings and in-services for staff on person-centered care.
• Coached residents and families through conflict, emotional stress, and adjustment related to placement into long-term care.

Denver Metropolitan Area

• Designed, developed, and executed a social services program for two nursing homes.
• Led monthly Alzheimer’s support groups for families of long-term care residents.
• Participated in committees with facility medical director, pharmacist, and psychologist to address resident medical and psychosocial needs.The Meridian communities were purchased by Brookdale Senior Living.