Anne Rigley Email & Phone Number

Denver Metropolitan Area

• Maintain a caseload of 47 assisted living and skilled nursing communities where approximately 1,600 long-term care residents reside.• Connect with and interview residents to determine their overall satisfaction with their quality of life and care.• Empower residents to use their voice in asserting their expressed interests and in being an active member of the complaint resolution process.• Improve resident quality of life and care by facilitating complaint resolution with long-term care staff.• Develop and execute training initiatives to increase visibility in long-term care settings on topics such as Resident Rights, Elder Abuse, Dementia, and Anti-Bullying.• Consult with long-term care staff on person-centered practices, resident rights, and industry regulations.

Denver Metropolitan Area

• Developed and implemented individualized care plans for residents according to their assessed social, psychological, and emotional needs.• Memorialized resident and family life stories for deeper understanding and increased personalization of care.• Developed and presented monthly trainings and in-services for staff on person-centered care.• Coached residents and families through conflict, emotional stress, and adjustment related to placement into long-term care.

Denver Metropolitan Area

• Designed, developed, and executed a social services program for two nursing homes.• Led monthly Alzheimer’s support groups for families of long-term care residents.• Participated in committees with facility medical director, pharmacist, and psychologist to address resident medical and psychosocial needs.The Meridian communities were purchased by Brookdale Senior Living.