Anne Ritchie Email & Phone Number

New Mexico, United States

New Mexico, United States

Santa Fe, New Mexico Area

• Responsibilities included; hiring, training, event management and guest relations. Maintaining all social media outlets with creating marketing strategies and advertising opportunities. • Duties included maintaining all employee information, menu selection and product ordering, scheduling, and HR documents.

Santa Fe, New Mexico Area

Manages office and staff to understand all processes and standards. Coordinating all reservations from various OTAs, direct bookings, and web bookings. Creates and schedules content for social media platforms. Oversees guest services operations, including the guest experience, concierge service, check in/check out greetings and departures, guest reviews, and reservations, transportation services to ensure quality and guest satisfaction.

Santa Fe, New Mexico Area

• Responsible for selling and maintaining sales growth, marketing responsibilities, social media content and updates, booking, planning group vacations, trips, and managing the meeting space to the property. • Duties include preparing weekly sales reports, attending Santa Fe City/TOURISM meetings, overseeing welcome and departure from the hotel as well as all details of reservations and events associated with Group Blocks. • With the addition of the restaurant, Agoyo Lounge, in May of 2013 I have worked hand in hand with the Food and Beverage department to network, build community appeal, and strategic branding practices and positioning.

Santa Fe, New Mexico Area

• Oversaw all Student Organizations, planning of the new semester Orientations including the yearly Campus Event/Activities Calendar, and was responsible for all weekend evening events, and coordination of A4PSC.Responsibilities included:Event planning/ managementEvent operationStaff managementContractsBillingBooking TalentProposal writingGathering feedback