Die erste Full-Service Agentur für Premium Trinkwasseraufbereitung in Quellwasserqualität.We offer premium solutions for tap water purification in private households, entire office buildings and high-class hotels and restaurants.BE WATER MY FRIEND

Art project: Young Citizen Scientists - exhibiton UNGETEILT/UNDIVIDEDExhibition period: 31/08 - 21/09/23Location: Berlin-KreuzbergKreation und Begleitung von Prozessen für menschliche Entwicklung, gesellschaftlichen Wandel und substanzielle Transformation.Immersive Ausstellungen durch Embodiment, Ästhetik und Dialoge. Weiterbilden und empowern durch Erfahrungen, Kunst und Räume.

Supervision of 3-4* hotel projects (construction & renovation) throughout Europe

- Personal Assistant to Rooms Division Manager (administrative support and project work)- ensuring smooth operations of the rooms division departments: Front Office, Concierge, Guest Relations, Housekeeping- quality assurance and process optimization by:- analyzing and processing data of the guest satisfaction survey- developing and updating standard operating procedures- giving regular on-the-job trainings (departmental trainer)- supporting department-specific recruiting- supervising and motivating employees

Field of responsibility: Housekeeping Office- ensuring smooth operations of the housekeeping department whilst:- taking orders via telephone- coordinating and following up on guest requests- communicating with operational key positions (intra-departmental and cross-departmental)- monitoring room status, room discrepancies and room availability- supervising external service providers- administrating lost & found items- controlling inventory

Administrative traineeship aiming at acquiring kowledge regarding daily processes and procedures, technical skills and interaction with business partners and customers.Field of responsibilities: General Manager's Office, Marketing DepartmentGeneral Manager's Office: - support of General Manager in all aspects- administration, coordination and follow up of appointments, meetings, presentations- organisation and implementation of regularly planned vernissagesMarketing Department: - design and tranlsation of advertising material in accordance with corporate standards using InDesign/Photoshop- issuance and administration of hotel vouchers- update and issuance of weekly e-mail newsletters

Division: Corporate & Investment BankingDepartment: Strategic Analysis and ResearchResponsibilities:- elaboration of business models- analysis of balance sheets and financial ratios- analysis of annual accounts including the derivation of financial ratings

Operational traineeship in the following departments:Breakfast Restaurant, Event Operations, Housekeeping, Spa, Front Office

Operational internship as part of my extensive language course at EF International School of English, Brisbane (Oct '07- May '08)Aim: acquirement of knowledge regarding daily hotel operation, technical skills and customer careRestaurant, Event Operations, Housekeeping, Front Office