Anne Collins Email and Phone Number
Research Innovator and Executive @ EthOSapp.com and OvationMR | Transforming Consumer UX CX Omnichannel In-the-Moment Experiences with Agile People-Driven Insights & AI at
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OvationMR
Anne Collins's Location
Stamford, Connecticut, United States, United States
Anne Collins's Contact Details
Anne Collins work email
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Anne Collins personal email
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Anne Collins phone numbers
About Anne Collins
I am a highly motivated research and insights expert with over 20 years of experience. I specialize in #UX, #UXR, #userexperience, #resops, #mrx, #insights, #ethnography, #DiaryStudies, #ominichannel, #design, #uxdesign, #usertesting, #userresearch, #empathy, #empathymapping, #generativeresearch, #everydaylives, #CX, #qualitativeresearch, #humaninsights, #humancentric, #consumerinsights, #customerjourney, #research, #video, #behaviouralinsights
Anne Collins's Current Company Details
Ovationmr
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Research Innovator and Executive @ EthOSapp.com and OvationMR | Transforming Consumer UX CX Omnichannel In-the-Moment Experiences with Agile People-Driven Insights & AI
Anne Collins Work Experience Details
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Svp, Strategic InsightsOvationmr Oct 2024 - PresentNew York City, Ny, Us
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Director Of Business Development And StrategyEthos Jul 2021 - PresentStamford, Ct, UsEthOS is an innovative Qualitative Research Platform that’s changing how companies capture and understand the experiences of their customers, users, consumers, and employees.Leading brands and agencies leverage EthOS because we offer:* Omnichannel Data Collection: EthOS goes where your customers go so you can capture their experiences, whether they occur at home, in a store, at work, or online.* In-the-Moment Contextual Insights: EthOS helps companies get closer to the truth by capturing experiences as they happen through video, pictures, and text. * Automation: EthOS is a true DIY platform that democratizes research through its ease of use. Our generative AI capabilities mean anyone can unlock rich insights with just a few clicks.* Streamlined Research: We’re making qualitative research easy by streamlining the process from participant recruitment to analysis and reporting. -
FounderPanel Consulting Group Apr 2017 - PresentNorwalk, Connecticut, UsPanel Consulting Group is a full-service Market Research Agency that specializes in leveraging technology to streamline panel, community, and research operations. The result is faster, smarter, and more cost-effective insights for our clients.We believe in blending online qualitative and quantitative research methodologies to provide a holistic and ongoing dialogue with customers, consumers, and employees. This is accomplished through customized research strategies that employ online surveys, panels, and communities.Core Services:- Panel/Community Technology Consulting- Panel/Community Design and Setup- Panel/Community Management- Full-Service Qual & Quant Research Studies- Research Operations (Data Collection, Survey Programming, Tabulations, Analysis/Reporting) -
Strategy Manager, North AmericaQuestback Aug 2015 - Mar 2017Frogner, Oslo, NoQuestback provides a platform for Enterprise Feedback Management, Employee Feedback, Customer Experience Management, Social CRM, and Market Research Solutions.Areas of Focus:* Translate Market Research and Voice of Customer prospects' and customers' needs to all levels of the organization.• Fulfill information requests from existing and prospective customers (RFP’s, RFI’s, etc.)• Prepare standard quotations and proposal information* Provide technical demonstrations and demonstrations for product in all areas - Voice of Employee, Voice of Customer and Market Research.• Serves as senior subject matter expert on Voice of Customer and Market Research opportunities, best practices, and customers.* Provide multi day training and best practice sessions for executives across organizations on all aspects of the organization* Provide feedback to Product Management Team and Product Team on all aspects of the Enterprise platform* Implement and manage delivery of Platform and Services for customers* Provide Industry Expertise on Market Research & Voice of Customer industries to Directors & President of North America.* Passionate & seasoned customer advocate on sales side & Implementation/Customer Success side.Help customers to implement SaaS based enterprise solutions including feedback throughout organizations in order to measure voice of customer, voice of employee, market research metrics and employee engagement and customer satisfaction measurements.Promote software, solutions and services to current and prospective customers; work with all levels of sales organization include President of North America, Director of Sales and Sales Executives to expand and manage sales opportunities to acquire grow and retain customers. -
Strategy Manager, North AmericaQuestback Jan 2015 - Jul 2015Frogner, Oslo, NoQuestback is a global leader in Enterprise Feedback Management, Employee Feedback, Customer Experience Management, Social CRM, and Market Research Solutions with people and operations in 19 countries and 4 continents. Questback has more than 5000 customers and more than 25,000 users. Questback's robust feedback and engagement platform enables organizations to gain actionable insight and build stronger relationships with customers and employees.
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Technical Project ManagerQuestback Feb 2014 - Dec 2014Frogner, Oslo, NoQuestBack is a global leader in Enterprise Feedback Management, Employee Feedback, Customer Experience Management, Social CRM, and Market Research Solutions with people and operations in 19 countries and 4 continents. QuestBack has more than 5000 customers and more than 25,000 users. QuestBack's robust feedback and engagement platform enables organizations to gain actionable insight and build stronger relationships with customers and employees.
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Director Of Research TechnologyIsometric Solutions Sep 2013 - 2014
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Director Of ProgrammingLieberman Research Group Jun 2013 - Sep 2013Great Neck, Ny, UsDirect all activities of survey programmers. Continue to lead in creating and maintaining programming standards, advancing our online surveys forward using custom scripts, implementing gamification, and creating Smartphone-friendly/mobile and tablet based surveys. Responsible for all Confirmit training of staff and expanding staff use of Confirmit where applicable. Direct and lead efforts as mobile programming platform used inhouse (SODA) and web-based survey platform Confirmit merge into one application. Work with all project teams where needed on advanced proposals and provide advice and guidance on all areas of survey programming and reporting within Confirmit and other tools. Developed online system to manage and integrate all waves of ihut (In-Home Use Tests) surveys, report and data utilizing Confirmit and Reportal. Administered Discrete Choice, conjoint, and Max Diff Sawtooth exercises including multi-language. -
Sr. ProgrammerLieberman Research Group Feb 2011 - Jun 2013Great Neck, Ny, UsProgram in house online surveys using Confirmit for pharma clients and consumer goods and services clients. Serve as lead in house Confirmit programmer (our department is growing!). Create ad hoc reports and crosstabs when needed. Serve as Confirmit expert. End to end work with surveys from programming to fielding to data files, and if needed ad hoc reports and crosstabs. Also program mobile surveys for iPads using Confirmit. Create production system from kickoff to survey end including QA process. Implement new question types and tools from vendors and manage vendors on any custom development needed for projects. Work with all project teams where needed on advanced proposals and provide advice and guidance on all areas of survey programming and reporting within Confirmit and other tools.
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PartnerOpinion Solutions Dec 2007 - Feb 2011Secure new clients. Expand client base. Manage all technical aspects (including programming) of all market research projects such as online, paper and phone surveys. Serve as Confirmit expert and manage all surveys in Confirmit. Provide advice and guidence on all technical aspects to other business partner and clients. Work with partner on all related proposals. Ensure timely deliverables and timelines. Understand client requirements and needs. Make and review strategic decisions with partner.
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Director Of Client ServicesLouis Allen Worldwide Jan 2007 - Feb 2008Us1. Supervise the on-line design, administration, and reporting to clients and strategic partners on time with zero defects 2. Manage business development support activities.These detail responsibilities include but are not limited to: 1. Being the point person in establishing and meeting client requirements 2. Training survey analysts in the effective ways to utilize the ConfirmIt tool 3. Overseeing the launching of all survey projects 4. Re-designing our reporting process 5. Interfacing with the ConfirmIt staff 6. Serve as a resource in data mining and research projects 7. Establishing appropriate processes and controls 8. Function as the editor and producer of our quarterly newsletter 9. Supervise our website maintenance and update 10. Co-author case studies 11. Develop on-line marketing materials -
Technical Account ManagerConfirmit 2000 - Dec 2006London, GbIn depth experience (5+ years) in online survey/data collection and reporting. Experience in many different type of feedback such as customer satisfaction, employee satisfaction/opinion, employee reviews, and market research surveys. Worked extensively with Fortune 100 and 500 companies. Trained many levels of clients (SVPs and Directors and downwards) in full 2 day training class as the sole primary trainer on site. -
Technical Research AssociateGfk Custom Research North America Mar 1999 - Dec 2000
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Research AssistantGfk Custom Research North America 1997 - 1999
Anne Collins Skills
Market Research
Marketing Research
Quantitative Research
Survey Design
Survey Programming
Segmentation
Confirmit
Customer Insight
Data Collection
Crm
Online Research
Surveying
Efs
Focus Groups
Customer Support
Management
Questionnaire Design
Primary Research
Reportal
Analytics
Sample Management
Panel Management
Data Management
Sawtooth
Max Diff
Compel Programming
Multi Language Surveys
Mobile Surveys
Ihut
Discrete Choice
Voice Of The Customer
Voice Of The Customer Analysis
Employee Engagement
Voice Of Employee
Customer Loyalty Measurement
Mobile Research
Jscript
Advertising Research
Survey Research
Qualitative Research
Consumer Insight
Report Writing
Business Development
Online Communities
Mrocs
Tableau
Qualtrics
Surveygizmo
Decipher
Typeform
Anne Collins Education Details
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Sweet Briar CollegeJournalism -
Collegiate SchoolsHigh School
Frequently Asked Questions about Anne Collins
What company does Anne Collins work for?
Anne Collins works for Ovationmr
What is Anne Collins's role at the current company?
Anne Collins's current role is Research Innovator and Executive @ EthOSapp.com and OvationMR | Transforming Consumer UX CX Omnichannel In-the-Moment Experiences with Agile People-Driven Insights & AI.
What is Anne Collins's email address?
Anne Collins's email address is co****@****rch.com
What is Anne Collins's direct phone number?
Anne Collins's direct phone number is +120369*****
What schools did Anne Collins attend?
Anne Collins attended Sweet Briar College, Collegiate Schools.
What skills is Anne Collins known for?
Anne Collins has skills like Market Research, Marketing Research, Quantitative Research, Survey Design, Survey Programming, Segmentation, Confirmit, Customer Insight, Data Collection, Crm, Online Research, Surveying.
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