My favorite mediation tool is to ask "Why" -- and then listen to the answer. I draw on all my skills and talents to connect with people and get them to communicate with me. My goal is to make a difference in people's lives by getting a plan in place which leads to effectively concluding lawsuits. I utilize a variety of styles and techniques to achieve results and “work my magic.”My deep understanding of the litigation process includes how mediation intersects with it and highlights a demonstrated awareness of cultural nuances and underlying emotional issues which impact people's decision making. My courtroom and law firm experiences include the successful resolution of a treble damages action involving 22 companies.My Specialties: All types of civil and commercial mediations, arbitrations and facilitations including employment, business, and contract and insurance related issues. Personal injury and wrongful death, hospitality, family, probate and elder care.