• Managed two legacy Sharepoint environments and migrated sites to Office 365 Sharepoint and Teams. Enhanced critical site workflows on Office 365 platform using Power Apps, Power Automate and Forms. Planned migration strategy for CBJ to move to cloud environment. • Enhanced CBJ Americans with Disabilities Act (ADA) compliance standards in conjunction with Deputy City Manager and IT Director. Put together compliance training on site and standardized file naming conventions to facilitate compliance with records disclosure laws/FOIA requests.• Provided support for multiple CBJ systems: UKG/Kronos Time Management & Scheduling, Lawbase Case Management, NCR Counterpoint POS, Lucity Asset & Task Management, Municode Agenda & Board Management, Granicus/Novus Meeting and Board Management.

Technical project manager for key clients of independent satellite earth station providing global solutions for aero, maritime, mobility and civilian agency sectors. Manage RF service implementation projects coordinating internal engineering staff, satellite operators and terrestrial network providers to exceed customer expectations.

Using data analytics achieved 324 bps improvement in billing margin across the Pricing waterfall. Collaborated effectively with field leadership, establishing KPI metrics to maintain focus on penetration and profitability of high growth sectors. Implemented Tableau dashboard to track progress and empower line management with actionable revenue levers. Spearheaded nationwide LEAN/Six Sigma green belt project team focused on increasing market pricing accuracy to optimize billing margins across all industry and behavioral segments.

• Developed and executed strategic marketing plan to increase ROI and promote growth across three distinct constituencies: partners, members and visitors leading to successful acquisition in 2014.• Created analytics framework to substantiate benefits of community-based advertising & marketing model for partners; introduced new marketing vehicles to increase reach and value of guidebook to members and visitors. • Developed lifestyle-oriented content strategy to improve visitor engagement and leverage social and digital media channels. • Enhanced brand position by establishing cause marketing campaign with Hawaiian Lifeguard Association focusing on visitor safety.

• Develop marketing strategies and execute lead generation campaigns to grow flagship product suite. • Fostered performance culture optimizing campaign effectiveness using integrated customer data and predictive analytics. Achieved 54% marketing contribution to pipeline for leading enterprise SaaS ERP suite. • Successfully aligned stakeholders, working closely with Sales and Product Marketing to hone strategy and grow pipeline. • Executive event management, including launch of new Executive Briefing Center and delivered multiple C-level events. Deltek went private in Q4 2012, assuming $890MM debt.

Provided a wide range of marketing and business consulting to CEO; including branding, digital media and marketing, executive communications and overall operations.

Successfully rebuilt bonds with Accenture, firm’s largest client, through direct, focused action and relationship development based on transparency and trust. Firm regained its leadership position and share of wallet in 12 mos.• Built strong client relationships with senior executives.• Managed account, project management & service delivery teams.• Advanced use of social media and video podcasts. • Provided strategic counsel and developed two social networks.

Partner responsible for delivering integrated marketing services and business development for boutique consultancy, achieved strong, consistent revenue growth. Provided digital, product and traditional marketing, and systems integration services to SMB with emphasis on B2B and multi-channel marketing; increasing sales through enhanced services, partner and customer relationship management.Responsible for key account relationship management, closing $3MM of new business during 6 month contract. Develop account strategy and direct activities of delivery team to meet program objectives. Identified and nurtured new business opportunities with existing clients; responsible for forecasting, account planning and customer relationships using SalesForce.com. Provided senior interactive marketing leadership encompassing strategy, brand marketing, customer insights, experience design and SEO/SEM for Estee Lauder, Chanel, Ernst & Young and Nikon.

Business Development, Digital Marketing, Marketing Strategy, Account Management, Partnership Program Management, Organizational Development, Change Management, Business TransformationGrew targeted category revenues 24% through introduction of web development services. Led resource planning and process improvement initiative. As right-hand advisor to President, directed talent development and cross-functional team integration programs. Introduced e-business consulting practice to foster and stimulate strategic collaboration on integrated brand marketing programs. Developed Partner Program to provide nascent, cutting-edge solutions to clientele at reduced risk for agency. Key participant in evaluation of potential acquisitions in conjunction with WPP, agency holding company.

Contracted to enhance strategic services business. Integrated strategic consulting services and customer analytics with core web development business; designed go-to-market processes to support repeatable quality delivery.

Responsible for business development, client relationship management and service delivery. Developed book of business contributing $10M of revenue, a 400% increase over the prior year, with follow-on business in excess of $14M. Crafted and delivered new business models, digital marketing plans, technology architectures and e-commerce solutions for media, financial services, and telecommunications clients: BMG, Lucent, McNeil, Marsh & McLennan and Standard & Poors. Established key strategic partnership with Organic, a leading digital branding firm.

Launched award-winning Toys“R”Us online presence and created highly successful marketing programs and promotions to increase brand awareness and enhance brand image to core constituencies. Site awarded NetGuide’s “Best of the Web” and profiled in BusinessWeek "Innovations in Web Marketing".

Technical sales representative and project manager supporting the NY Financial markets. Led RFP responses and proposal development for large scale systems integration initiatives, including solution partner selection and management. Provided on-site project management and training across a broad range of technologies; trading systems, data warehousing, knowledge management and client/server implementations at Bankers Trust, Depository Trust, Merrill Lynch, Prudential and Republic National Bank.