Anne Griggs, Pmp, Cpc, Acc Email & Phone Number

Austin, Texas Area

Austin, Texas Area

Managed aspects of the implementation of a revised global handover process (creative–production). Acted as subject matter expert on the new protocols for internal and external stakeholders, and proactively addressed any identified pain points for the client.

Greater Boston Area

Managed projects from system upgrades to new program development (encompassing SOWs and pricing grids) for vendor management team, in addition to coordinating all vendor-facing materials (documents and memos). • Designed two-hour presentation to walk staff through the impact of a major revision to prepress work/pricing agreement, and traveled to deliver in all Cengage domestic production locations• Collaboratively developed new programs (e.g. accessibility), utilizing appropriate pool of vendors • Functioned as vendor point-person for resolution of systems-access issues and relevant communications

Greater Boston Area

Supported Global Content Production division staff across all production locations, both in terms of process and system development and improvements and in streamlining internal communications around standard policies and procedures.• Devised and implemented protocols, policies, and documents to further the business goal of standardizing procedures for improved efficiency• Built consensus through moderation of cross-functional meetings on key process initiatives, including new business system fields/screens and automated forms to support workflow• Trained staff (via presentations ranging from 5–50+ attendees, and through dozens of independently-created BrainShark videos) regarding working efficiently with internally-utilized software/systems and adherence to new or updated procedures• Consolidated and catalogued internal document libraries and reference lists in SharePoint to provide centralized resources for staff

Greater Boston Area

Oversaw the production of 10+ complex and high-priority college textbook titles (plus associated products) per year, beginning with budget reviews and extending through release of files to the printer.• Managed vendors and freelancers (production services, permissions researchers)• Monitored schedules to ensure on-time receipt and delivery of materials and timely achievement of all project milestones• Headed internal quality assurance effort, including checking layouts and all rounds of pages• Led launch meetings to finalize plans for design and composition, and ultimately communicated critical interior/component print specifications to manufacturing prior to final file delivery

Greater Boston Area

Performed editorial, management, and administrative duties to support multiple title lists.• Gained independent expertise producing numerous ancillary programs, including hiring of freelancers, review of copyedit, and end-stage quality assurance• Proofed nearly 200 new maps for title use, in support of company-wide map program overhaul

Bachelor, English

Activities and Societies: Phi Beta Kappa, University Chorus, Pi Beta PhiGraduated summa cum laude.

Education record