Anne Hartley Email & Phone Number

While AH Consulting value-aligned solution services are largely transferable across business sectors and technical platforms, practice experience includes the following domains:- Startups (Getting Started and Scaling)- Organizing and Leading Complex Digital Transformation Initiatives- Workplace Practice Improvements- PMO Transformation Leadership- Commercial Software Development, Management and Services (including SaaS)Business/Technology Domains- Health Payer- Healthcare Transformation- Decentralized Clinical Trials (Operations)- Water Utility- Retail- Real Estate Development👉 READ MORE ABOUT RESPECTIVE ENGAGEMENTS BELOW.

Engaged in a variety of community-based initiatives leveraging AH Consulting capabilities and core competencies. See "Projects" to learn more.

My husband and I partnered to design and develop Roanoke Reserve, a waterfront community that focused on preserving the historic integrity of the land, its legacy, and its beautiful setting - not the conventional subdivision approach. He was "boots on the ground" with his land development experience and I applied much of AH Consulting's strategic capabilities.I had inherited the land and so initially the scope of our project was to finalize the lot layout design, get the survey completed, build roads, strategic clearing to preserve nature, and find like-minded buyers. Reasonably straightforward – low-ish risk – and we were able to acquire a modest bank loan to cover infrastructure development that could be easily paid off with the sale of 1 lot. The probability was high this would have worked out as planned except we missed our launch window - spring of 2007. And we all know what happened by fall 2007. After the economy tanked, it was a whole new ballgame. We had to find a way to survive, adapt, and recreate a market. This involved redesigning the lot layout several times, finding private funding with a viable repayment plan to pay off the bank loan, adding a custom home builder collaborator, and finding a realtor who was dialed into what we were offering and how special it was and how to connect with prospective buyers and sell the whole value proposition of a unique offering - not just a price point that is typical of most real estate transactions.Ultimately, the adjustments we made and the time we bought with private funding arrangements resulted in an outcome we are very proud of as well as the ability to figure out a very challenging path through turbulent times. And yes, we had to adjust to a revised definition of success.Here is a link to the website if you would like to take a look: http://roanokereserve.com/

Morrisville, North Carolina, Us

I was recruited to help Science 37 set the stage to scale and achieve its goal to change the world of clinical research! Awesome company and people...an honor to be part of their journey. Together we rationalized the organization with recommended adjustments to roles and job descriptions and decision-making to get beyond startup mode, created frameworks for scalability that resulted in clear understanding of the company's value proposition, alignment across the company at all levels, roles and responsibilities, end-to-end playbooks for both business acquisition and execution of clinical trials, Clinical Operations training/onboarding plan, and leadership training. The resulting artifacts served as visible validation that the company was clear on its purpose and operational model - to both employees and potential new investors. The company ultimately went public.This engagement also left behind new capabilities that employees had internalized. The scope was broadened to include the organization and facilitation of offsite team workshops to build team and practice alignment with the path forward frameworks and playbooks.

Durham, Nc, Us

After the acquisition of Clinverse, I was asked to continue to serve the Bioclinica organization in a couple of ways in a consulting capacity: 1) role to keep key ClinPay customer commitment on track and 2) role to assess organizational impacts, realignment, and back-fill strategies to cover the departure of key personnel.Both roles were enlightening for the client, successful outcomes, and resulted in leaving behind new capabilities and clear direction for the path forward.

Durham, Nc, Us

Clinverse, Inc. is a SaaS-based technology company solely focused on innovative automated solutions for the financial management of clinical trials. The flagship product, ClinPay, revolutionizes the Investigator payment process and adds significant efficiency and trial productivity.I was recruited to evolve approaches to definition, delivery, and support of its commercial SaaS-based technology offerings, customer implementations, related services, and business development — involving onshore and offshore (Costa Rica) team leadership and unification.My focus was on acceleration, quality, and scalability of Clinverse's products, services, and value for customers. I established relationships and disciplines with collaborative approaches and practice frameworks that were adopted and proved effective. The focus, leadership role and services ultimately led to the introduction of a strategic enterprise PMO entity and framework providing facilitative leadership and shared services for the organization.In addition to product release definition and delivery, technical support, problem resolution escalation, and client implementation support, the PMO leadership and collaborative services encompassed standardization, methodology, coaching, practice adoption, enhanced communication, and continuous improvement aligned with Agile and Lean approaches.Post acquisition, I provided consulting services as needed.

Garner, North Carolina, Us

Resulting from a referral introduction by a former client and employer, I was first recruited by Religent Health (contractor to CCNC). This initial engagement led to follow-on direct engagements with CCNC and NC HIE. All assignments involved defining and orchestrating high-profile, complex business-technology-people initiatives - serving in multiple facilitative leadership roles. NC Heath Information Exchange● Defined and led initiative to implement a Disease Registry software application integrated into the NCHIE portal.Community Care of NC (CCNC)● Defined and led proof-of-concept initiative and comprehensive project definition and delivery planning to bring in-house technology that had been previously outsourced.● Provided startup, organization, and definition leadership for a high-profile, game-changing population health management initiative; ● Served as liaison (and interpreter) among clinical practice experts, differing business cultures, and different ways of working to create a viable working environment and understanding among disparate stakeholders; and continuously adapted engagement approach to optimize impact for client.Religent Health (CCNC Contractor)● Provided approach guidance, orchestration leadership and facilitation among multiple parties reflecting disparate business entities, methodologies, expertise, and corporate cultures to create a collaborative and unified proposal for a strategic business opportunity; ● Introduced business modeling approach, created initial business plan framework and content for a new venture; ● Helped evolve IT modernization roadmapping initiative; ● Defined and documented a maturity-aligned methodology framework to better manage current and increasing project demands.

Recruited by and worked closely with the owner of a privately owned and operated water business in dire need of a buyer and graceful exit. Quickly became familiar with a business of over 1600 customers and 40 community water systems in 2 states and 4 water districts with a number of complicating factors; derived a strategy and roadmap that successfully secured a buyer; developed interim processes that stabilized the operation throughout the 18-month acquisition period for VA plus another 12 months for NC; led the negotiation and closed the deals. Served as key interface with buyer, legal, and regulatory agencies in both states.

Durham, Nc, Us

As a result of prior AH Consulting engagements with BCBSNC, recruited by the company to be part of a new strategic implementation leadership team (New Blue) as a FTE to turnaround a stalled strategic business-technology transformation initiative. Customized AH Consulting services and integrated core competencies within the BCBSNC environment. The New Blue approach seeded the Enterprise Project Office (EPO). My role as an internal change and transformation leader continued 6 years beyond the successful completion of the initial New Blue assignment, as part of the EPO expansion and evolution. Contributions and impacts were formally and informally recognized as outstanding performance and award-winning with BCBSNC's highest recognition - the CEO award.Impact highlights:● Successful multi-year implementation of a critical digital transformation initiative that had failed twice.● Established and modeled a Business Solution Architect role and practiced that led the way to the successful transformation turnaround and was adopted by the company.● Established industry-aligned and leading-edge Requirement Management practice for enterprise-wide Business Analysis capability.● Key leadership role in establishing next-generation PMO (Enterprise Project Office).

My first business venture with my husband. He was the subject matter expert and I was the business developer applying much of AH Consulting's strategic capabilities. We wanted to create a Lake Gaston based business that also offered something special to the community and what we saw as aligned with the future. We chose to introduce Electric Boats in 2003! We did not need to sell a lot of boats to have a viable business - but we did have to sell some on a recurring basis!We found the perfect location, and designed and opened a very cool showroom. We learned that speed is associated with value that people are willing to pay for. That although there was a large market for slow, relaxed cruising - people were not comfortable without the speed capability regardless of all of the special features and benefits of electric boating. While we did sell a few boats on Lake Gaston, it became clear there would not be a viable market in the timeframe we needed so we gracefully exited the business; my husband continues to be an electric boat guru.Here is a link to the website, if you would like to take a look.

Continued to work with AIS (prior full time employer) on business development initiatives after launching AH Consulting.

Recruited by owner to help set direction and lead the charge for a strategic business opportunity. Created an approach and path forward to develop from concept to customer demand and readiness, an innovative use of AIS’s Unix spreadsheet technology to drive parametric modeling for CAD/CAM software that resulted in a global OEM deal with a leading CAD/CAM vendor and opened doors for new opportunities. ● This innovative AIS technology was deployed on the MARS PATHFINDER mission!Managed day-to-day operations, product updates, and strategic business development.

Recommended by a colleague from the Relativity engagement and worked closely with the visionary, technology partners, Bluebolt startup team and executive leadership to help define and implement the initial product offering. This involved designing and developing a software application and populated data repository with supporting processes that resulted in venture capital, a successful launch, and ultimate acquisition.

Durham, Nc, Us

Recommended to BCBSNC by a colleague from the Relativity engagement. Served as a process improvement agent to define and implement improvements associated with the Publications department and, specifically, the publication of member material. I identified an easy way to Introduce the first delivery of PDF versions of member guides.The initial engagement evolved into leading a complex business-technology transformation initiative to modernize and greatly expand the scope and automated capability for large-scale creation, publication, and distribution of personalized member material in multiple languages for both print and electronic distribution. This included adding a development platform used by the Publications staff to create and maintain the source versions of all of the material that drove the publication automation.

Us

Helped Relativity Technologies, a software startup, find its first solutions consulting and integration partner. Determined the most appropriate partner profile, identified a candidate with both local and national presence, and initiated introductory communication. Brought the parties together to learn more about each other and to explore opportunities of mutual interest.

Facilitated corporate move from Manhattan to Cary with focus on Client Service operation, staffing, and management; served as Release Manager for first customer-acknowledged “quality” release; and led initiative to define and package a second commercial product offering.

San Jose, California, Us

Unsolicited recommendation from Mega Group principals led to hiring by CA during layoff period. Served as resident expert, customer support specialist, and manager for acquired Mega Group product. As CA/San Diego site manager, led approximately 125 people and managed several software products encompassing development, customer support, product management, sales and marketing support. Selected to manage another acquisition in Malvern, PA. Met regularly with CEO and executive team.

Recommended to Mega Group by mutual Mega Group / SIMPLAN customer. Led initiatives to stabilize software releases, frequencies, and develop Customer Support department, procedures, interfaces, staffing, and training; directed and performed QA testing; taught classes. Managed third-party relationship that ultimately led to acquisition.

Managed all development, maintenance and support activities for a commercial software product that targeted financial modeling and planning for global Fortune 500 companies; worked closely with Sales, Marketing, and Consulting teams; facilitated and spoke at SIMPLAN User Group meetings; converted software for a different platform; designed and programmed bug fixes and enhancements; provided customer support.