Anne Huddle Email & Phone Number

Beaufort, Sc, Us

South Carolina, United States

-advise solar professionals on best practices and provide individualized technical product solutions for the Aurora software -handle advanced/complex customer support cases and increase software efficiency by escalating bug issues and feature requests to the development team-act as a resolution lead for the support team- providing accurate information for answering questions and troubleshooting product issues-function as a communication lead for utility-related API issues, maintain commercial rates for Aurora’s internal database and resolve user issues involving complex utility tariff documentation-create content for the internal knowledgebase (Zendesk Help Center) and assist in improving customer-facing documentation for the Aurora help center-create and deliver training in the roles and resources for Tier 2 support basics and in troubleshooting utility concerns for fellow support team members

Troubleshoot and solve solar professionals' software issues through Zendesk tickets and Zoom support sessions. Contribute to our teams CSAT score of 96% or higher.Apprentice in utility subject matter concerns and completing utility tasks through Jira tickets.

Denver, Colorado, United States

Vista Peak Preparatory High School

I developed curriculum plans for AP Biology, PreAP Biology, Biology and Forensics Science. I am the lead teacher for biology at Vista Peak Preparatory High School. My responsibilities include unit planning, assessment planning and coordinating our professional learning team each week.

Instructor in Introduction to PC Applications and Introduction to Multimedia.

I am a curriculum developer and educator in both multimedia and pre-engineering courses. I guide high school students in developing their design skills by following the production process in an introductory multimedia course and the advanced topics of computer animation, desktop publishing and video production. I develop critical thinking skills in a project based environment for students interested in engineering careers. I am the chapter advisor for the Technology Student Association which engages students in exploring STEM (Science, Technology, Engineering and Mathematics) projects and in presenting their work at competitions and conferences.

My responsibilities involved teaching 180 eighth graders integrated science topics. I functioned as part of a team of teachers who worked together to coordinate expectations, discipline, and curriculum for our group of students. We pioneered as a group for the first full inclusion of special education students.

Ma, Secondary Education

Activities and Societies: Hiking and BackpackingLicensure and endorsement in Secondary Science Education. Certifications in environmental.

Ba, Biology

Activities and Societies: Wittenberg Honors Program Wittenberg University Speleological SocietyGraduated Magna Cum Laude.

Education record