Anne Levy Email & Phone Number

Cincinnati, Ohio, US

Conduct heuristic evaluations, expert reviews, user journeys, wireframes, and UX research in health and e-commerce industries

Mountain View, WY, US

Chicago, IL, US

Design employee-facing tools, focusing on a new flight/customer management system utilized by all customer-facing agents worldwide.

Chicago, IL, US

• Led end-to-end redesign of global header and footer resulting in increased consistency and usability; optimized product for accessibility and international users.
• Led shop-by-map product design from ideation to high fidelity, resulting in increased bookings and discoverability of destinations.
• Developed chatbot strategy to ensure consistent and positive experience with our brand across channels.
• Wrote chatbot conversation flows to reduce coronavirus-related call center volume and increase self-service capabilities; trained new team of conversation designers.
• Conducted design thinking workshops for new products to identify stakeholder goals, business requirements, and user pain points.
• Participated in the review and documentation of new React global design library components.

Chicago, IL, US

• Redesigned end-to-end flow of mobile responsive internal flight booking and administrative tool with 150k+ users. Designed new search features, updated architecture and visual design to increase usability and.
• Rearchitected United’s My Account landing page and sub-pages, including competitive analysis, stakeholder interviews, wireframing, and prototyping.
• Collaborated in redesign of pet shipping tool, ancillary sales, and continuous improvements to homepage.
• Member of the Accessibility Taskforce and co-lead of Digital’s Social Engagement Committee.

Dublin 2, IE

• Designed products that leveraged innovative technology from initial ideation to deployment.
• Led the design of an automated solution architect tool, including conducting SME workshops, creating personas, wireframing, journey mapping, and user testing.
• Wireframed and prototyped POC of a blockchain-based smart contracts tool.
• Researched voice and text interaction for an omni-channel virtual assistant in the healthcare industry.
• Planned and led internal design thinking workshops for stakeholders and offshore operations centers.

• DESIGNATION is an intensive UX/UI design bootcamp where I acquired skills in Sketch, Adobe CC, and wireframing tools through hands-on client projects. In addition to creating a health-focused food app from concept.
• Oranj is a platform that connects financial advisors with their clients. Conducted domain and competitive research, usability testing on the existing product, and created low- and mid-fidelity wireframes of key screens.
• Vitrima by Fantem Technologies is a camera lens for filming 3D video. Conducted domain research, competitive analysis, and user interviews to explore motivation for use of social media and video sharing platforms..

Chicago, IL, US

• While I completed the virtual phase of my UX bootcamp program, I had the opportunity to intern at Spare to Share. Working in a small start up environment, I was able to take on a broad variety of tasks depending upon.
• Evaluated UX of app and website, optimized designs, and participated in QA and UAT testing in an agile environment.
• Strategized for expansion into hospitality industry, advised on pitch deck editorial and design.

Chicago, IL, US

• Advise 200+ graduate students in special education, endorsement, and reading programs on degree requirements, university policies, state licensure, and student teaching processes
• Create, implement, and monitor plans for student success in order to increase GPA and completion rates; collaborate with faculty and university departments to monitor student progress
• Conduct outreach through classroom presentations, special events, and email to increase student engagement and retention rates
• Counsel students on career goals to determine best academic plan
• Provide career counseling for undergraduate and graduate students, including resume reviews, job search techniques, and networking
• Develop and facilitate workshops to educate students on job search skills and increase student utilization of Career Development Office services

Chicago, IL, US

• Advise undergraduate finance and accounting students and alumni on job and internship search strategies, the recruiting process, career paths, interviewing and networking skills, and application materials.
• Educate students on industry-specific deadlines, recruiting etiquette, and job offer negotiation techniques
• Counsel transfer, first-generation, and international students on majors and career options; encourage participation in student organizations to promote engagement in university community
• Advise career changers and unemployed alumni on utilizing online tools and social media including LinkedIn to conduct job searches and find networking opportunities
• Conduct classroom presentations to increase attendance at workshops and job fairs and inform students about Career Center services
• Presented workshop on professionalism for first year business students

Chicago, IL, US

• Reviewed resumes, cover letters, and portfolios for DePaul students and alumni
• Advised students on interviewing techniques, job search strategies, and networking opportunities
• Researched and write guide on career paths available to students majoring in modern languages
• Facilitated workshops on resume writing to student organizations and undergraduate classes
• Informed students about career center services through promotion tables and resume drive-throughs

Chicago, IL, US

• Counsel undergraduate and master's students on career planning and exploration
• Coach students on resume and cover letter writing, interviewing, networking, job search strategies, and graduate school applications
• Planned and facilitated training and team building activities for undergraduate Career Peer Advisor team in collaboration with career advisors; interviewed prospective advisors
• Inform students about Career Advancement services through outreach events and one on one advising
• Assess skills, values, and interests with undergraduate students and alumni to facilitate career exploration process
• Advise study abroad students via phone and email to provide internship search support and ensure application deadlines are met

Evanston, IL, US

• Coordinated meetings and special events including academic conventions and student gatherings
• Participated in development of peer advising program for undergraduate students to increase student satisfaction ratings
• Planned recruitment events for prospective graduate students and faculty including open houses, social events, campus tours, and interviews
• Responded to inquiries about educational programs offered
• Coordinated hiring and forms for work study and temporary student workers
• Organized and updated information for program accreditation

Chicago, IL, US

• Created client reports and presentations in team environment
• Interpreted data from focus groups, created consumer decision-making trees
• Recruited participants for focus groups and coordinated research projects

Bachelor Of Arts, Psychology, French

M.Ed In Counseling, Counseling

Ai For Designers