¤ Providing academic advice and holistic support to first year US College students abroad¤ Administering study support advice, interventions and retention strategies to ensure academic success¤ Providing College Counseling and coordination of College Applications¤ Collaborating with Faculty members, Student Life Coordinators and Central Teams¤ Tracking and management of student data

Personalised courses for individual students and companies in Florence or online. ¤ General English - grammar and conversation¤ Business English¤ Exam preparation¤ Interview preparation¤ Tutoring for school/university studentsIn possession of Partita Iva.

¤ Teaching General and Business English to adults and teenagers from A1 to C2 level.¤ Preparing students for IELTS, Cambridge, BULATS and TOEFL Examinations.¤ Teaching in company and report writing on students' progress.¤ Planning of personalised, individual courses.¤ Providing training and mentoring to new members of teaching staff.¤ Organisation and planning of school language/social events.¤ Liaising with Director of Studies and colleagues with reference to student welfare and language development.

¤ Management of team of four Student Support & Wellbeing Advisers, including probationary reviews, appraisals and allocation of staff resource across campuses.¤ Developed process for awarding £400,000 of funding to specific groups of students meeting Widening Participation targets.¤ Developed schedule of campaigns for academic year, focusing on specific areas of need for students and linking with relevant internal and external colleagues.¤ Identified and organised staff training needs.¤ Deputized for Head of Department at University meetings and forums.¤ Continued to advise students as per below.

¤ Advised Higher Education students on matters broadly relating to the following fields: student financial support, student money advice, debt advice, welfare, academic regulations, housing rights and immigration law and policy.¤ Delivered workshops and presentations on advice areas.¤ Sourced funding and financial assistance for students.¤ Provided support and assistance to the Head of Student Health & Wellbeing in regard to Safeguarding and disclosure, attended Safeguarding meetings as required¤ Identified students at risk of early withdrawal and supported them to re-engage with their academic programme

¤ Supervisory responsibility of clerical assistant.¤ Provided varied administration for a busy academic department, which consisted of 25 academic members of staff and approximately 700 students. First point of contact for student queries.¤ Set deadlines and tasks for the office to ensure work was conducted in a timely manner.¤ Ensured student records were correct and maintained via the University database.¤ Liaised with internal and external colleagues to achieve the objectives of the department.

¤ Module coordinator for first year Police Studies undergraduate students.¤ Prepared and presented lectures and seminars to groups of Criminology and Police Studies students on a range of criminological themes, theories, topics and issues.¤ Developed assessments; graded assignments and examinations.