Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Anne Kermel Mallard is listed as Business Analyst Customer Care Europe at Hager Group, a company with 3258 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a matched LinkedIn profile for Anne Kermel Mallard.
Anne Kermel Mallard previously worked as Digital consultant (IT and Marketing) at Independent and Head of Marketing Services and Products at Sfr Reunion. Anne Kermel Mallard holds Diplôme D'Ingénieur, Telecommunications Engineering from Efrei Paris.
This section adds company-level context without repeating Anne Kermel Mallard's masked contact details.
Review company-level records connected to Anne Kermel Mallard before choosing the right outreach path.
As an experienced project manager (over 20 years), I help companies to lead their digital transformation: project management, team management and cross-functional support.
Listed skills include Gestion De Projet, Marketing Digital, Applications Mobiles, E Commerce, and 19 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Paris, Île-de-France, France
Supporting the roll-out of Hager's processes and digital transformation within the Customer Care activities by:- deploying new tools (for customers and agents)- producing the necessary KPIs to monitor the activity and to monitor the customer centric improvement action plan.Main tasks:- specify CRM functional requirements, check deliveries, conduct.
Paris
Support for CRM/web/e-commerce projects: - needs analysis - drawing up specifications - project management and coordination of agencies and developers - user trainingIntroductory courses in digital marketing: - social networks - online advertising - webanalytics tools
Reunion
Head of the Services and Digital team:- Management of web projects and animation of SFR Réunion websites (some achievements: in 2013 http://sfr.re, launch of the online Boutique, in 2014: http://event.sfr.re, Last minute section http://club.sfr.re, http://grandraid.sfr.re, in 2015 http://news.sfr.re)- Development of web audiences- Management of SFR Réunion.
Reunion
In charge of 12 people divided into 3 teams:- Network Services Engineering (Messaging: voicemail, SMS, MMS, DATA services, etc.)- Network Services Support- Offer parameterisation (operation/maintenance and management of changes to the Billing and Revenue Management tool for mobile subscribers, management of Customer Care tools for offers)Cross-functional.
Reunion Island
In charge of 7 people divided into 2 teams:- Network Services Engineering- Network Services SupportDevelopment of new services (project management)As part of the project to overhaul the Front and Back office IS for mobile subscribers, project management for Billing and Revenue Management (Oracle BRM) and management of offers via Customer Care (Oracle.
Reunion Island
Development of new mobile services - study of requirements - drafting of specifications - call for tenders/choice of supplier - deployment monitoring - acceptance testing - start-up - support for Customer Services and Sales
Reunion Island
Launch of prepaid card and SMS services.Deployment, acceptance tests, start of operations.
Paris
Deployment and operation of the fixed prepaid card serviceAcceptance tests and service configuration.
Paris
Services to France TelecomDeployment project manager for the business network interconnection offer (TRANSREL)Pre-sales support and deployment monitoring
Other employees you can reach at hagergroup.com. View company contacts for 3258 employees →
Anaclaudia Conceicao Da Silva
Colleague at Hager Group
Lauro De Freitas, Bahia, Brazil, Brazil
View →
JC
Jose Cambero
Colleague at Hager Group
Jersey City, New Jersey, United States, United States
View →
HM
Hans-Peter Merkel
Colleague at Hager Group
Schriesheim, Baden-Württemberg, Germany, Germany
View →
FT
François Troestler
Colleague at Hager Group
Rosheim, Grand Est, France, France
View →
DR
David Rey
Colleague at Hager Group
Greater Barcelona Metropolitan Area, Spain
View →
LG
Lucien Gai
Colleague at Hager Group
St-Étienne, Auvergne-Rhône-Alpes, France, France
View →
PB
Philippe Bastian
Colleague at Hager Group
Obernai, Grand Est, France, France
View →
TG
Tang Gino
Colleague at Hager Group
China, China
View →
PG
Philippe Goetz
Colleague at Hager Group
Ingwiller, Grand Est, France, France
View →
MM
Moritz Müller
Colleague at Hager Group
Saarland, Germany
View →
Quick answers generated from the profile data available on this page.
Anne Kermel Mallard works for Hager Group.
Anne Kermel Mallard is listed as Business Analyst Customer Care Europe at Hager Group.
Anne Kermel Mallard is based in Greater Paris Metropolitan Region, France, France while working with Hager Group.
Anne Kermel Mallard has worked for Hager Group, Independent, Sfr Reunion, Outremer Telecom, and Orange.
Anne Kermel Mallard's colleagues at Hager Group include Anaclaudia Conceicao Da Silva, Jose Cambero, Hans-Peter Merkel, François Troestler, and David Rey.
You can use AeroLeads to view verified contact signals for Anne Kermel Mallard at Hager Group, including work email, phone, and LinkedIn data when available.
Anne Kermel Mallard holds Diplôme D'Ingénieur, Telecommunications Engineering from Efrei Paris.
Anne Kermel Mallard is listed with skills including Gestion De Projet, Marketing Digital, Applications Mobiles, E Commerce, Social Media Marketing, Web Analytics, Google Analytics, and Google Adwords.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts