Anne-Laure Barbier Email & Phone Number

Saint-Bruno-De-Montarville, Québec, Canada

Responsible for achieving departmental objectives by establishing, implementing, and measuring order-to-cash (OTC) strategies, processes, policies, and systems. Oversee daily planning and operational excellence in on-site logistics execution while maintaining an overview of key and regional customer accounts. Define overall order fulfillment strategies (customer service and logistics) and ensure orchestration with all relevant supply chain stakeholders. Manage and develop a… Show more Responsible for achieving departmental objectives by establishing, implementing, and measuring order-to-cash (OTC) strategies, processes, policies, and systems. Oversee daily planning and operational excellence in on-site logistics execution while maintaining an overview of key and regional customer accounts. Define overall order fulfillment strategies (customer service and logistics) and ensure orchestration with all relevant supply chain stakeholders. Manage and develop a talented team across Canada and the United States (120-150 people). Lead order fulfillment operations, particularly in customer collaboration, order management (from S&OP, CRM requirements entry to ERP system), and logistics (supporting on-site logistics and 3PL activities). Develop, implement, and improve cutting-edge metrics, processes, and systems that scale the business, enhance customer experience, and encourage proactive, data-driven decision-making. Strengthen relationships with our business unit's customers while collaborating with cross-functional peers to streamline processes and maximize efficiencies. Improve and monitor the following key performance indicators; Financial: Group revenue and EBITDA - Company and Group ROIC - Function cost/benefit. Operational: Customer service levels (OTIF) - Supply chain maturity score - Customer satisfaction rate (NPS). Show less

Montreal, Canada Area

In charge of Keurig Dr Pepper Canada’s logistics network development and efficiency, transport and warehousing oversight.Work with each business unit to understand their needs and be in a position to explain results or detail operational difficulties. Elaborate and perform delivery strategies for Keurig Dr Pepper clients.In charge of supervising transportation strategies (TMS), calls for tenders and existing harmonisation measures.Define and provide training on best policies and… Show more In charge of Keurig Dr Pepper Canada’s logistics network development and efficiency, transport and warehousing oversight.Work with each business unit to understand their needs and be in a position to explain results or detail operational difficulties. Elaborate and perform delivery strategies for Keurig Dr Pepper clients.In charge of supervising transportation strategies (TMS), calls for tenders and existing harmonisation measures.Define and provide training on best policies and practices to the entire logistics and supply chain staff. Set up processes and measures to mobilize personnel, reduce costs and increase performance.In charge of logistic department efficiency and of taking necessary measures to ensure staff adopt the developed client approach. Show less

Lasalle - Lachine - Laval

Truck Fleet Management with our own drivers with 3 different areas: shredding; boxes of documents and media.The fleet is composed of mobile shredders, cubes and Econoline equipped with GPS and alarm system.Management and participation: internal audits, productivity, performance program, health safety, budget and service profitability, implementation of the 5S process improvement. Improved communication and team effectiveness, analysis of routes for efficiency, budget management… Show more Truck Fleet Management with our own drivers with 3 different areas: shredding; boxes of documents and media.The fleet is composed of mobile shredders, cubes and Econoline equipped with GPS and alarm system.Management and participation: internal audits, productivity, performance program, health safety, budget and service profitability, implementation of the 5S process improvement. Improved communication and team effectiveness, analysis of routes for efficiency, budget management. Negotiating collective agreements.Management 5 buildings throughout the greater Montreal area, 4 warehouses papers and boxes 1 media vault. This includes the general building and maintains the different alarm systems, audits, occupational health and safety, collective agreement negotiations and understanding with the unions.Having always transport boxes and media under my responsibility. Show less

Boucherville - Laval

Responsible for the delivery of 7,000 parcels daily across Quebec and the Ottawa area.Budget management of around $ 700,000 per month. The profitability of the service, the analysis of the roads, and management of drivers and an assistant. Fleet of 10 vehicles and a dedicated fleet of 40 vehicles in the 3PL using mobile proof of delivery. (Montreal, Ottawa, Quebec). Delivery must be made within 24 hours from distribution centers in Laval and Boucherville. Meetings and… Show more Responsible for the delivery of 7,000 parcels daily across Quebec and the Ottawa area.Budget management of around $ 700,000 per month. The profitability of the service, the analysis of the roads, and management of drivers and an assistant. Fleet of 10 vehicles and a dedicated fleet of 40 vehicles in the 3PL using mobile proof of delivery. (Montreal, Ottawa, Quebec). Delivery must be made within 24 hours from distribution centers in Laval and Boucherville. Meetings and negotiations with subcontractors for the quality objectives, contracts, rates, and various service issues.Internal Auditor for ISO 9001 and 14001 (Process and environment).We perform the "desktop delivery", sometimes bringing challenges and constraints due to the delivered items (packages which may be heavy with the paper.)Extensive experience in quality, Six Sigma and Kaizen, 5S implementation in the office and warehouse. Show less

Montreal, Canada Area

Responsible for the delivery and installation of the products has high value (copiers, printers, desk banks) across Quebec, the Maritimes and the Ottawa area.The customer requirement was primarily updating deliveries in less than 30 minutes, in order to send technicians and engineers installed the products delivered as fast as possible, resulting in the implementation and monitoring procedures.The goods were received by line-haul 5:30 ET the morning deliveries were to take place… Show more Responsible for the delivery and installation of the products has high value (copiers, printers, desk banks) across Quebec, the Maritimes and the Ottawa area.The customer requirement was primarily updating deliveries in less than 30 minutes, in order to send technicians and engineers installed the products delivered as fast as possible, resulting in the implementation and monitoring procedures.The goods were received by line-haul 5:30 ET the morning deliveries were to take place the same day in Montreal.Also responsible for controlling the billing of various subcontractors (and brockers 3PL).The main customers were Canon, Xerox, IBM, Steris. I had the Canon contract liability. Show less

Aulnay-Sous-Bois Area, France

Starting in September 2008 the subsidiary whose headquarters were in Lyon (69) France.I started with the responsible agency. I was responsible for Dispatch and brokerage. We received shuttles from Italy, Great Britain and Spain. Deliveries in France was scheduled for 24 hours in Paris and in 48 hours for the rest of France.I was also responsible for deliveries to the customer in England Eden Park. (Luxury clothing); I also occupied me for customer billing and administration office… Show more Starting in September 2008 the subsidiary whose headquarters were in Lyon (69) France.I started with the responsible agency. I was responsible for Dispatch and brokerage. We received shuttles from Italy, Great Britain and Spain. Deliveries in France was scheduled for 24 hours in Paris and in 48 hours for the rest of France.I was also responsible for deliveries to the customer in England Eden Park. (Luxury clothing); I also occupied me for customer billing and administration office. (reports, letters, mail, presentations PPT, fee schedules); I also created the company's website. Show less

Project Management

History, definition and characteristics of project management / Project management references / Project Management / Characteristics /.

Green Belt, Lean Six Sigma, Certified

Expertise in process improvement and quality, with mastery of the DMAIC methodology. Skills in statistical analysis, project management.

Brevet De Technicien Supérieur, Transportation, Graduated

Specialized training in the management of freight transport operations, including flow management, logistics, and resource optimization..

Baccalauréat Professionnel, Transport, Graduated

Specialized training in the management and optimization of freight transport operations, including flow planning, regulatory compliance.

Brevet D'Étude Professionnel, Accounting, Graduated

Two-year professional training focused on basic accounting techniques, including the use of accounting software, order management.