- Planning and validating orders to optimize customer service and reduce delivery time and costs- Defining and coordinating capacity loading and any action related to business management and commercial administration.- Organizing support for sales representatives through forecast monitoring/management and integration of customer forecasts into the ERP (Cegid), offer monitoring, etc.- Formalizing good practices and sharing them with the team- Participating in company and group development projects- Piloting the Customer Service Process: Ensuring the implementation and compliance of the developed quality and environmental system

- Development of the market strategy and pricing according to the set out targets.- Management of the Quote-to-Cash Process- Documentation export and special requirements of the importing country- Documentary Credits- Logistics: follow-up of the containers, ETAs- Commercial Support to the foreign representative (Canada, Turkey, etc.)- Business relations with customers, suppliers

- Management of the Refund claims of Spanish VAT and Diesel Taxes on behalf of our non-resident customers- Dealing with the Powers of Attorney and all the legal documentation for the Spanish Tax Authorities- Evaluation of all the risks for the possible pre-financed claims

- Customer service- Process of customers' orders- Shipment and Loading Schedule (by road, air & sea)- Document management for exportation (Single Administrative Documents, Bill of Lading, Letter of credit,...)- Negotiation with the transport supplier and Shipment management- Work with the Technical Department and the Marketing Department for the translation and the drawing up of the technical specifications sheets, marketing campaign and updating the website

- Prospection for enterning new markets and ensure the customers' loyalty- Data Base update- Design and Update of the Website and Price lists- Organization of trade fairs- Price negociation with the transport supplier - Solving technical issues

- Customer Service- Process of customers' orders- Shipment schedule

- Customer service- Sales of second hand vehicles- Sales of Spare parts

- Customer Service - Process of customers' orders - Shipment schedule