By focusing on high involvement, providing tailor-made advice and acting proactively, we increase the impact on your digital transformation with Catcoon.I am responsible for:- Building Strategic Partnerships- Building a Go To Market Strategy- Sales Operations

Hyperion is a network that combines multiple expertise to create the ultimate digital experience. Our companies specialize in:- (web) development: .net, php, javascript, ...- UI, UX and service design- digital marketing & storytelling- e-commerce platforms- Salesforce CRM- logistics systems (WMS, TMS, ...)Our focus areas: logistics, retail & e-commerceDo you want to know more about the companies within our network? 👉… Show more Hyperion is a network that combines multiple expertise to create the ultimate digital experience. Our companies specialize in:- (web) development: .net, php, javascript, ...- UI, UX and service design- digital marketing & storytelling- e-commerce platforms- Salesforce CRM- logistics systems (WMS, TMS, ...)Our focus areas: logistics, retail & e-commerceDo you want to know more about the companies within our network? 👉 www.hyperion.be/our-companies Show less

Proximus is the leading telecommunications operator in Belgium, providing telephony, internet, television and network-based ICT services. The Proximus mission is to: ‘connect everyone and everything so people live better and work smarter’.By putting the customer at the heart of all offerings, Proximus aims to deliver innovation that gives customers the best experience possible. This ongoing strategy is built upon developing deeply-rooted Design Thinking capabilities and culture across… Show more Proximus is the leading telecommunications operator in Belgium, providing telephony, internet, television and network-based ICT services. The Proximus mission is to: ‘connect everyone and everything so people live better and work smarter’.By putting the customer at the heart of all offerings, Proximus aims to deliver innovation that gives customers the best experience possible. This ongoing strategy is built upon developing deeply-rooted Design Thinking capabilities and culture across the entire organisation by establishing a common language, toolset, academy and entire Design Thinking wing. Board of Innovation is the chosen long-term partner to lead the way in embedding a Design Thinking culture at the heart of Proximus. Enhancing customer empathy from the outset using ethnographic methods and tools to understand the right problems in order to rapidly-iterate the right solutions faster and more cost-effective. Show less

Board of Innovation (www.boardofinnovation.com) advices big international corporates in developing new markets, products and services. My specialty is to apply design thinking as a radical innovation approach. I strongly believe that putting customers at the centre of the organisation leads to more successful market propositions.Following steps are part of the design thinking process:- Stakeholder engagement- Qualitative market research- Customer journey… Show more Board of Innovation (www.boardofinnovation.com) advices big international corporates in developing new markets, products and services. My specialty is to apply design thinking as a radical innovation approach. I strongly believe that putting customers at the centre of the organisation leads to more successful market propositions.Following steps are part of the design thinking process:- Stakeholder engagement- Qualitative market research- Customer journey mapping- Creative facilitation- Participatory design- Experience prototyping- Market validation Show less

Our rapidly changing world requires continuous innovation. So let your employees, partners and customers be designers, and stimulate new ways of design doing – not just design thinking. Peel has a lean and mean approach to bring out the best ideas of your team and make them actionable. With a powerful user-centered methodology and a great team of inspirational experts, we peel the banana together and go from “ta-da” to “to do”!

As an user experience architect I am responsible for the user involvement throughout our various exciting projects. I ensure that the user's voice is heard!Practically this means that I facilitate creative workshops, perform user research and organise usability testing.

At Experientia, I performed a qualitative study on 'How to communicate effectively the value proposition of Experience Design as a radical innovation approach to mature businesses?'Therefore I did an in dept literature study and enriched my findings by interviewing various people in the field. The outcome of the project is that design agencies must create a feeling of trust. Designers must take prospective clients on an interesting journey and exemplify, but moreover let them… Show more At Experientia, I performed a qualitative study on 'How to communicate effectively the value proposition of Experience Design as a radical innovation approach to mature businesses?'Therefore I did an in dept literature study and enriched my findings by interviewing various people in the field. The outcome of the project is that design agencies must create a feeling of trust. Designers must take prospective clients on an interesting journey and exemplify, but moreover let them experience the true value of user experience design. Show less

At the Antwerp Management school I worked on a business plan about translating business' internal customer data into visually qualitative data (i.e. infographics) in order to boosts sales and higher the return on assets.

I designed a product concept that offers people an enjoyable and rewarding experience when travelling between two places by meeting their travel needs and personal values. A preliminary user test showed that one major concern of passengers during the action of travelling is the feeling of losing time. The perception of time is not only influenced by the duration of the action but also by the experience of it. It is important to find a good balance between time and pleasure.… Show more I designed a product concept that offers people an enjoyable and rewarding experience when travelling between two places by meeting their travel needs and personal values. A preliminary user test showed that one major concern of passengers during the action of travelling is the feeling of losing time. The perception of time is not only influenced by the duration of the action but also by the experience of it. It is important to find a good balance between time and pleasure. The result of this project is a product concept that reflects a future vision — implementation in 2015 — of a new user experience of traveling. The product concept will be a mobile device that supports the user throughout the whole experience — from the moment the initiative is taken until the recollection of the experience once the travel is completed. Show less

The Delft Design Guide presents an overview of product design approaches and methods used in the Bachelor and Master curriculum at the faculty of Industrial Design Engineering in Delft.My input was the design of the 'how-to images' and I contacted faculty members for possible cooperations. This was done together with another student assistant: Claudia Runge.