Anneliese Barrila Email & Phone Number

United States

-Coordinated receiving of parts and equipment; filled all parts order requests from Customer Care Division and stores. -Processed all parts orders in a timely manner. -Answered calls and emails regarding parts requests to best assist customers and ensure satisfaction.-Processed all vendor parts returns and manages parts inventories on service vans. -Maintained parts room organization and appearance. -Assisted customers and technicians in obtaining equipment manuals. -Notified customers and salespeople when parts became available and/or arrived.-Distributed parts/equipment to shipping locations and placed into stock locations in the warehouse.

Waterford, Connecticut

-Managed Café and storewide performance in customer satisfaction, sales, and profitability. -Trained, developed, and coached staff in areas of customer service, product knowledge, selling behaviors, merchandising, regulations, and company policies.

Waterford, Connecticut

-Was in charge of inventory of both products and supplies.-Effectively de-escalated customers and resolved their issues to retain repeat customers.-Received general merchandise, processed freight, and stocked the sales floor per company standards.-Was responsible for for merchandising, including setting product displays and signing to company specifications, and maintaining store appearance to ensure a compelling place to shop.

Waterford, Connecticut

-Conducts weekly store visits to multiple stores, maximizing visual presentations, setting merchandise, new store set ups, changeovers, and remodels.-Excellent working relationship with store and district managers.-Completes all administrative duties accurately and efficiently.

Waterford, Connecticut

-Retained extensive product knowledge to provide excellent customer service.-Set displays, stocked the floor, and maintained visual standards.-Trained employees in the Café on selling skills, processes and procedures.-Was responsible for ordering Café supplies.-Received five 100% mystery shops and was awarded employee of the month twice.

New London/Norwich, Connecticut Area

-Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet-Carrying plates of food on trays and serving guests-Keep glasses filled; remove each round of plates and replenish utensils-Perform cleaning tasks and breakdown of service-Maintain high standards of safety and cleanliness