Annelies Fee Email & Phone Number

Byron, Ny, Us

Canandaigua, Ny

Rochester, New York Area

Administered global Configure-Price-Quote (CPQ) indirect channel program.• Directed project management activities for cross-functional and cross-organizational teams.• Released customized application improvements across multiple geographies, including specific language and legal requirements.• Accountable for $13M global budget.

Rochester, New York Area

Established and verified key program metrics for global Contract-to-Cash (CTC) program.• Coordinated conversion of existing contract data from legacy systems to next generation systems using industry recognized tools such as Oracle and Big Machines (Salesforce).• Generated end-to-end process mapping and documentation.

Rochester, New York Area

Sustained global enterprise-level relationships with key IT vendors, providing $400M annual application development and IT professional services.• Oversaw multimillion-dollar RFPs from initial bid communication to final supplier selection.• Facilitated partner relationship alignment with senior level IT executives.• Negotiated contracts/amendments, conducted governance reviews, resolved and arbitrated contractual/escalated relationship issues between vendors and Xerox.

Rochester, New York Area

Directed operations team delivering application design support, early warning assessments for custom application launches/upgrades, performance metrics reporting, and Level of Service documentation.• Managed help desk located in Nova Scotia with $125k annual budget.• Program Manager for issue and work process tracking application.• Facilitated transition from multiple software delivery processes to common delivery process.

Rochester, New York Area

Dedicated LSS Black Belt resource.• Project managed cross-functional and cross-organizational improvement initiatives for purchasing, supply chain, supplies distribution, finance, and major accounts.• Mentored and certified multiple GB candidates.

Rochester, New York Area

Commodity Mgr [2003 – 2005]· Led team accountable for procurement of contract labor in North America. Expanded US based e-procurement solution to Canada adding $20M+ spend. Subject matter expert for contract labor operations, especially financial impacts and risk mitigation (contract language, policy compliance, program design). Maintained US program operations.Program Operations Mgr [2001 – 2003]· Managed US contract labor operations (approx. $150M-$175M annual spend), including double-digit spend reduction productivity, management reporting, supplier base strategy, onsite vendor relationship management, and executive operation reviews. Customer satisfaction through process improvements and timely issue escalation/resolution. Governance activities consisted of policy development/enforcement, and system security. Deployed US-wide contract labor managed services program with e-procurement solution.Mgr, Procurement Commodity Performance [2000 – 2001]· Maximized effectiveness of marketing and contract labor procurement programs in terms of annual productivity and user compliance, including annual plans, quarterly outlooks, financial business cases submission/validation, gaps/opportunities assessments, and spend projections. Enabled spend/compliance management reporting for internal and external users. Delivered aggressive sourcing including baselines, specification development, RFI/RFP creation and evaluation, vendor selection, and solution implementation.Mgr, Procurement Compliance & Reporting [1998 – 2000]· Responsible for contract labor commodity performance including productivity outlooks, financial validations, policy compliance, and Quality/Cost/Delivery executive reviews. Developed and implemented web-based management reporting tools. Continuous evaluation of $175M US spend for productivity opportunities and program enhancements. Aggressive sourcing of IT contract labor enabling double digit cost reduction.

Rochester, New York Area

Accountable for worldwide digital and analog product activity reporting. Conducted analysis to predict digital transition in copier marketplace by geography. Managed Supply/Demand responses to strategic directions and activity trends. Marketing Manager for special market products, including configuration options by geography, strategic pricing, targeted field communications, and direct resolution of field issues. Developed/implemented strategy which incremented placements in designated markets by 200%. Participated in multinational launch team.

Rochester, New York Area

Developed/maintained management reporting system for department performance. Provided market analysis to determine trends and identify opportunity areas. Supply/Demand interface for division operations and product launch teams.

Rochester, New York Area

Developed product activity forecasts, including annual plans and monthly/quarterly outlooks by market segment. Analyzed performance to understand market trends/dynamics. Evaluated impacts of pricing/marketing strategies.

Rochester, New York Area

Directed daily operations for Optics Center including organization, planning and policies. Coordinated budgets, accounts, facilities, personnel and associated databases. Served as liaison between Center, various University departments, US Army and 15 technical subcontractors. Managed administrative staff, technical staff and student office assistants.

Rochester, New York Area

Managed technical and administrative aspects of the department and Optics graduate research groups including accounts, contracts, equipment, software and information systems. Supervised student office assistants.

Rochester, New York Area

Coordinated research and development efforts in novel optical materials and systems.

Master Of Business Administration (M.B.A.), Marketing And Operations

Certificate, Strategic Leadership

Bachelor’S Degree, Ceramic Sciences And Engineering