Annelise Ito Email & Phone Number

Berkeley, Ca, Us

Berkeley, Ca, Us

San Francisco Bay Area

● Created an afterschool-learning program for 35 children (K-8th grade) to establish a safe and educational environment while promoting a positive/healthy lifestyle.● Provided excellent customer service by assisting and informing community members of available programs and de-escalating confrontational situations.● Mentored and tutored children in General Ed to improve their school performance and boost self confidence.● Collected fees, processed payments, and took records of all monetary transactions.● Managed facility services, safety, and quality by monitoring day-to-day activities, performing routine maintenance, and supervising staff and directing volunteers.● Interviewed and trained new employees, ensuring quality work performance.

Portugal

● Led the league in points and field goal percentage, 2nd in free throw percentage, 3rd in rebounding.● Acted as a brand ambassador by developing and maintaining relationships between U.D Oliveirense and competing teams throughout Portugal.● Participated in fan appreciation events, met sponsors and fans, thus establishing a strong connection between player and fan.● Coached and mentored young athletes by leading skill workshops and tutoring English.

● Served as vendor liaison providing product and sales data analytics, negotiated price points with vendors and retailers. ● Researched, developed, recommended and executed new menus including financial costs and health benefits. ● Prepared financial documents for analysis, reducing cost and created a financially responsible budget.● Led training programs for 25 employees including the development of employee customer relations and barista skills. ● Created opening and closing checklists to improve efficiency and comply with health and safety standards.● Streamlined customer service issues by thoroughly training employees and resolving customer/employee complaints.

• Balanced 40+ hours a week of practice, tournaments, games, study hall, weight lifting, and travel while maintaining a 3.0 GPA• Assigned the responsibility of co-captain for two of my three years at UC Riverside, establishing a strong connection between the coaching staff and the players• Transformed a under .500 record team into a Big West Championship Team, undefeated in the conference in my senior season (16-0)• Earned the Best Teammate of the year award through out all of UC Riverside Athletics in 2016• Earned second team all Big West Conference two years in a row• Increased punctuality amongst my team by developing accountability through the creation of a system of checks and balances to ensure players were in class or study hall when need be.