Anne Santos Email & Phone Number

Malabon, Ncr, Ph

*Under Online Staff Sourcing Inc*

*Under Online Staff Sourcing Inc*

*Under Online Staff Sourcing Inc*-Oversee end-to-end recruitment process for the company.-Manage a small team of recruiters who sourced, processed, and hired hundreds of qualified applicants over the last 12 months.-Regularly check and revisit recruitment process, and update them according to the current trend of hiring market.-Build a connection with potential candidates by interacting with them through Facebook, Instagram, and all other platforms

Responsible for overseeing the company's recruiting programs, policies, and procedures to develop and utilize various sources of potential applicants to fulfill staffing needs. Achieves staffing objectives by recruiting and evaluating job candidates. Will work closely with business departments, advising best practices and providing them utmost support in all their recruitment needs.

Home-Based

Responsible for the full recruitment lifecycle. Achieves staffing objectives by recruiting and evaluating job candidates. Will work closely with business departments, advising best practices and providing them utmost support in all their recruitment needs.

Work From Home

Provided support to a Real Estate Agent based in Australia performing all administrative tasks such as data entry, email and calendar management, social media management, and all other tasks that may be required from time to time may or may not be related to the primary obligation.

Gateway Tower 2, Cubao, Quezon City

Worked in a team that provided customer service for an Australian oil and gas company. • Place, modify, and cancel orders as requested by customers.• Monitor all requests and take ownership for all feedback and complaints received from customer.• Handles key accounts and hyper-care accounts that needs focus and has great impact on client’s business.• Ensure that all instructions and steps are followed.• Responsible in monitoring on-time delivery of products.• Ensure all information on documents and on the system are accurate.• Build relationship with customers by ensuring that all expectations are met.• Queue management• Support was provided thru email, phone, fax and chat services

Cybergate Tower 3, Pioneer St., Mandaluyong City

• Receives and logs request and ensures proper documentation.• Identify problem and follows defined procedures to provide resolution.• Demonstrates understanding of the requestor’s business needs and maintains high satisfaction ratings.• Documents resolution efforts and requestor’s information in the tool and ensure that request will be forwarded to the appropriate team if further assistance is needed.• Monitor vendor portal website.• Analyze vendor’s payable account.• Queue management• Demonstrates process to clients.