Annemarie Benoit Email & Phone Number

• Direct incoming and outgoing calls from hotel guest rooms for Housekeeping services, hotel- related requests, and general inquiries/guest complaints.• Record customer requests HotSos computer system and follow-up on completion of services.• Authorized to perform first level of resolution to satisfy guest requests.• Matching guests to best suited solutions

Miami/Fort Lauderdale Area

• Hands-on experience in accepting payments from customers and give change and receipts.• Operates office equipment and Point of Sale (POS) system.• Access and utilize data from a computerized record keeping system and processed applications for complaints as required.• Providing office organization of resources with team members.

North Miami

• Provided administrative and executive support within busy work place.• Maintained the general filing system and file all correspondence.• Directed the general public to the appropriate staff member.• Handled requests/transactions or directed the person or matter to the proper source.