Annemarie Latimer Email and Phone Number

Lead multiple teams including GlidePath Services, Medicare Advantage, Quality and Analyst teams. Formed and developed new team responsible for servicing GlidePath business under the Defined Contribution model. Provide strategic direction for the servicing teams producing outstanding service results. Maximize efficiencies and streamlined processes within the units

Lead team responsible for renewing and underwriting small group fully insured group business. Consistently achieved outstanding financial results through re-underwriting efforts. Maintained excellent relationships with internal customers and managing agent community. Maximize efficiencies and streamlined processes. Extensive knowledge of Underwriting policy. Lead and participate in cross functional work groups to achieve departmental and corporate initiatives. Responsible for staff supervision, training, coaching, development, hiring, and performance reviews. Interface and collaborate with internal and external customers and all levels of personnel.

Developed the Renewal Certification process, data base and communications according to legislative mandates and corporate direction. Lead the Renewal Underwriting team and provide direction, coaching and development. Analyze complex cases to ensure eligibility and participation requirements are met. Prepare, maintain and distribute monthly reports to senior management. Develop Field Alert communications for internal and external distribution.

Analyze group characteristics to determine underwriting eligibility and appropriate rate classification and risk. Handle unusual risks not covered by standard policy. Maintained and distributed Underwriting desk procedure manual.