Working alongside an already very strong, successful and professional team to assist in the Solihull Moors Football Club journey to be able to go from strength to strength off the pitch within the Solihull community, as well as on the pitch.

Working with existing clients alongside the staff of Jerroms, to help make sure all clients receive the best service possible.

Through my own consultancy business I worked as a Business / Client Relationship Consultant for several companies: Wright Hassall SolicitorsHCB Solicitors & Chartered AccountantsTaylor Roberts Accountants

Whilst working as Business Relationship Consultant, my key objectives and achievements were:* Uncovered, qualified and developed new business leads with companies across the Midlands with whom the firm did not have a relationship. I learnt about the company so as to uncover hidden needs, key points of contact and found short comings in a company's relationship with their current lawyers. * Created opportunities to meet these prospects, introduced them to the appropriate lawyers with the firm and converted them to clients.* Focussed on the firm's priority sectors and successfully opened doors to new clients within healthcare, advanced manufacturing and engineering and gaming, which led to new clients and new business for the firm.* Contributed to certain key client internal focus groups, supported the lawyers in building relationships and proactively facilitated introductions and created touch points with key personnel.* Carefully expanded my network of professional intermediary contacts, offering reciprocal benefit to the relationships.* Represented the firm at many relevant professional events and seminars across the Midlands and London, promoting the company and brand.

As Client Relationship Director my role was extremely varied and fluid, but with the main aim to forge, build and maintain strong business relationships with the clients and contacts, new and existing.Marketing, operational functions, recruitment, suggesting procedures and ideas to improve production and efficiency as well as service, all formed part of my role.I was often described as the “Human SatNav" as I could also be seen as the first point of contact and the constant relationship throughout.

As Director of Operations my incorporated operational functions, recruitment, improving internal procedures, investigating new systems and ideas to improve service and efficiency.Client relationships were a major part of the role and I assisted in building new routes and channels that enhanced the service that was provided to the clients. I was seen as an immediate point of contact for clients and contacts alike and this assisted in providing a very good customer service experience.

Highly successful, specialist general insurance recruiter with 18 years experience.Mainly covering the West Midlands region and surrounding counties with an emphasis on the commercial market for brokers and insurance companies.Providing full career advice to candidates and a consultative approach to both candidates and clients in general commercial insurance. Recruiting from less qualified commercial insurance staff up to Chief Executives and anything inbetween.After leaving the recruitment industry in August 2011, I was asked to remain with the company as a Non-Executive Director for the following 18 months.

A specialist general insurance recruiter, working in the Birmingham market, progressing through the company until reaching Associate Director.