Anne-Marie Lyons Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Australia

Engagements included:CareSuper Merger Due Diligence - Project DirectorCareSuper & Spirit Super Merger, SFT and Admin Transition - Planning & Scoping Consultant, Implementation Advisor, Specialist ConsultantLGIASuper & Energy Super Merger (Brighter Super), SFT and Admin Transition (Brighter Super) - Planning & Scoping ConsultantEnergy Super Admin Transition - Project Assurance Consultant & Transition AdvisorESSSuper - Project Director

Australia

Engagement with RSL Queensland Delivered uplift to Portfolio Management function and EPMO practices. - Provided advice and guidance on industry good practice approaches to Portfolio & EPMO management.- Embeded annual portfolio management planning linked to organisational strategy.- Designed and implemented quarterly portfolio planning practices, reporting, and processes.- Delivered uplift to Steering Committee reporting, executive reporting, financial forecasting, resource management, estimations, and stakeholder engagementEngagement included Caretaker Head of Enterprise Portfolio (Governance /EPMO Role) & Sub-Portfolio Program Manager (Delivery Leadership Role) for 6 months while perm recruitment conducted.

Melbourne, Australia

Leading the Mercer Pacific PMO (Strategic Portfolio Planning, Pipeline, Quoting, Estimations, Framework, Governance, Reporting, Value Analysis, Resource Management & Financial Management) Leading the Test Practice & the Analyst Practice (comprising Business Analysts, Process Analysts, Business Systems Analysts & Data/ETL Analysts). 8 direct reports with a team over 150 people including a contingent of contract resources.

Various project, contract, consulting and mentoring engagements, enabling business owners and leaders to :* Improve people management skills, to become genuine leaders of themselves and others,* Develop and implement strategies to effectively manage rapidly growing businesses,* Achieve brilliant outcomes while managing significant business changes,* Understand more about human behaviour to get the best out of themselves and others,through delivery of; Leadership Mentoring, Executive Coaching, Strategic Planning, Change Management, Staff Engagement & Innovation Programs, Facilitation & Training, Peak Performance Coaching and Leadership Development Programs.

Melbourne, Australia

Delivered a number of projects & key initiatives as a senior member of the Superpartners / Link Group Integration Office Leadership Team, reporting directly to the Head of Integration. Established LinkLabs - Model Office & Innovation Hub (including solution design, strategic approach, operational management & embedding)Program Managed the Facilities, Infrastructure & People Streams for business relocation of 2,000 staff to new purpose built premises.Centralised some Sydney operations to MelbourneDelivered a number of key change management and engagement initiatives as part of the Superpartners / Link integration.

Melbourne, Australia

Establishment of the Portfolio Pipeline team and function.Design and management of pipeline processes including concept/idea development, feasibility, estimation, statement of work preparation and review, business case preparation, funding approvals, Steering Committee reporting and overseeing stage gating into formal initiation.Resource forecasting and demand/capacity management for $30m+ annual portfolio.

End-to end Program Management & Delivery for multiple project portfolios across Transitions & the HESTA Client Portfolio.Stakeholder management and reporting, budgeting, forecasting, resource management, strategic delivery and operational planning.Oversight of multiple Project Teams (up to 100 people, including developers, testers and change analysts) while also performing hands-on delivery as a PM where required.Direct line management, mentoring and development of Senior Project Managers, Project Managers, Project Analysts, Reporting Analysts and Business Analysts. (8 people)

Melbourne, Australia

Establishment of the Offshore Market Placements business unit (a Lloyds underwriting agency) within OAMPS Insurance Brokers.Development of the business case, business plan, financial projections, on-going operating budget and project budget for establishment of the new business unit.Design and establish the operating model, system requirements, operational procedures, risk and compliance needs and training requirements.Launch the new business and products nationally to the broking network.Recruit and initially manage the on-going operational resources (Underwriters, Admin Manager and Operational team).

Adelaide, Australia

Full P&L responsibility and people leadership for the Adelaide Insurance Broking branch (50 sales and administration staff).

Melbourne, Australia

Designed, planned and delivered a major strategic business transformation program, reporting directly to both Trustee and Management Boards. Key Responsibilities included:* Strategic design, planning and delivery of the Transformation Program; including business case development, budgeting, projection modelling, benefits management and executive / board reporting.* Establish PMO capability; structure, recruitment, training, development, governance, financial and project reporting processes. * Operational Management of the Super Fund; Trustees Services, Claims, Risk & Compliance, Operations, Fund Accounting, Management Accounting, Client Service, Relationship Management, Product & Marketing and Business Development teams.* Overseeing significant outsourcing arrangements including; Investment Management, Asset Custody, Group Life and Contact Centre functions.* Overall accountability for business performance including full P&L responsibility.* APRA ‘Responsible Manager’ and overall responsibility for compliance with all internal and external governance, regulatory and audit requirements.* Leadership, development and mentoring of Senior Management roles. (6 direct reports).Key achievements:Fund received ‘rising star of the year’ nomination from SuperRatings due to improved product features and lowered product fees to clientsDelivered significantly improved board, financial & project reporting. Improved overall staff capability, engagement & performance. Implemented improved operating model and increased business profitability through reduced costs. Achieved profitable sale of the business and successful management of the transition to the owners.

Melbourne, Australia

Melbourne, Australia

Developed and implemented a redesign and efficiency improvement program for MLC’s Group Life Underwriting business.

Led the Business Stream for the Integration of NAB & MLC's Corporate Super Products. Designed and implemented the Change Management, Organisational Design, Operating Model & Business Readiness Strategies. Managed a team of Business & Process Analysts.

Managed a team of 40 operational and service staff, responsible for administration of $3b in assets (across Superannuation & IDPS products). - Ensuring scalability of operations to effectively manage rapid growth of the business.- Negotiation and delivery of Service Level Agreements and service standards.- Strategic planning for the development of the business unit as well as day-to-day management of the team & staff development.- Meeting all compliance obligations and maintaining effective controls.

Transfer of the Small APRA Fund portfolio from NAB Trustees to Perpetual Trustees following the sale of the business.

Successful management of core operating system transition.Management of transition project following the acquisition of AXA Trustees, including management of system, operations & staff integration.New product implementation including; product design, marketing material, pricing structure, software selection and process design.Execution of operating model redesign resulting in increased profitability. Improved efficiency through restructure of team functions & increased levels of expertise through staff development.

Master Practitioner Of Coaching, (Executive, Leadership, Business & Life Coaching)

Nlp Practitioner Certification

Graduate Diploma, Production Management

Diploma, Financial Markets

Certificate Of Superannuation Management, Superannuation (Asfa 100)