Annemarie S. Email & Phone Number

Rosemont, Illinois, United States

Develops proactive relationships with senior leaders of supported business units that are built on trust, transparent communication, and a spirit of collaboration. Monitors and adjust the inter-connected and cross-functional resourcing, prioritization, scheduling and delivery in assigned projects. Utilizes resources from various internal and external areas.

Tempe, Arizona, United States

SVB, a division of First Citizens BankSame role as SVB previously with the addition of Transformation Reporting.

Tempe, Arizona, United States

In my recent role, I played a key role in developing the SVB custom COBIT maturity assessment model, training programs, and a gap analysis tool for Technology Process Owners. Additionally, I successfully project managed and executed work for the GRC (Governance Risk Controls) group, where I performed RCSA work and created/upgraded Process Maps for IT.

Scottsdale, Arizona

Led and directed onsite operations encompassing program and project management, release management, root cause analysis, application support, disaster recovery, and business continuity plans for SaaS customers. Effectively orchestrated incident reporting through the Incident Management System (IMS), ensuring accurate and consistent data entry to achieve.

Scottsdale, Arizona

As a remote professional with travel to customer sites and SunGard recovery centers, I specialized in executing Customer Disaster Recovery (DR) Tests. I aligned the business needs of internal and customer IT departments, playing a strategic role in purchasing and building out customer Disaster Recovery sites. By building strategic relationships with key.

Phoenix, Arizona Area

I effectively aligned the Enterprise Information Security response with Crisis Management and Business Continuity processes, enhancing overall response capabilities. I implemented ITILv3, SOX, COBIT, and NIST standards as appropriate, ensuring compliance and best practices. I conducted program exercises and facilitated recovery exercises at SunGard to meet.

Phoenix, Arizona Area

In my role as the Manager of Incentive Program Services & the Program Office, I implemented a complex capacity planning process that efficiently allocated work among a team of forty-three resources. This resulted in a 40% increase in the number of projects each Project Manager could effectively handle. Additionally, I directly managed a team of ten Project.

Phoenix, Arizona Area

As a key contributor, I successfully delivered a budget strategy of 2.5 million dollars, which encompassed upgrading the network infrastructure across three geographically dispersed locations. Additionally, I planned for the replacement of iSeries IBM hardware and the migration of tape volume to a Tiered Storage solution. I also achieved the implementation.

Phoenix, Arizona Area

In my role as a contractor, my primary focus was to deliver Tier 3 Technical Support for bank processing operations. I was responsible for executing, developing, and reviewing test cases to ensure the reliability and functionality of software systems. Additionally, I managed software releases and conducted thorough application and website regression.

Scottsdale, Arizona

As the manager of Data Center operations in Scottsdale, AZ, I led a team of 2 UNIX admins, 2 Desktop and 2 Network Support engineers, and 12 Help Desk representatives, ensuring seamless 24/7 operation. Over the years, I successfully managed budgets ranging from 10 to 20 million dollars, effectively allocating resources, and driving cost efficiencies. In.

Phoenix, Arizona Area

In a leadership capacity, I effectively managed a team of 17 Help Desk and Desktop Support technicians, overseeing their daily operations and ensuring optimal performance. Additionally, I successfully managed a diverse group of 40+ onsite contractors for the Y2K Project, coordinating their activities and ensuring smooth project execution. Furthermore, I.