Anne M. Carroll Email and Phone Number
I am a Digital Transformation Project & Program Manager with a strong entrepreneurial spirit. I am the glue that brings together the players behind a custom, creative, or technical project and see it through discovery and production to successful release and launch.I specialize in managing digital projects and international remote teams in highly regulated industries. I work in a hybrid methodology, often coordinating creative front end content teams with agile-based technical development teams responsible for middle and back-end infrastructure. My project management career began supporting a small business as it evolved from start-up to international player in the medical device and high tech education and marketing space. More recently, I have been contracting with large international organizations on specific web-based initiatives and to help plan, create, improve, implement, and train on critical business communications and processes.I am also a freelance writer, always practicing and improving upon this skill, a true lifelong passion. I believe storytelling is crucial to any business. Successful storytelling ties together the production, marketing, and sales of any service or product. Let me help narrate your story by analyzing and understanding your end game. Consider me if you are starting a complex project, seeking to streamline cross-functional teams, improve business operations, build trust with a brand new client, or document process and requirements on a creative or technical effort that needs concise or clever copy.I am a dedicated and driven professional intent on staying knowledgeable and in front of the latest technology and trends to keep your business current and competitive. I am passionate about increasing awareness and education by sharing information that enlightens, empowers, and engages.Specialties and Areas of Expertise: ● Digital marketing content and campaigns● Interactive training and online education● Business operations (staffing, budgeting, analytics, resource planning)● Social media marketing and subscriber base and community building● Web and mobile development, content migration, integration, syndication● Creative writing, editing, SEO● Orchestrating high tech projects that involve the Agile methodology● Engaging and directing international cross-functional teams
Writers' Connection
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Technology Writer, Fractional Pm, Ai TrainerWriters' ConnectionWestminster, Co, Us -
Freelance WriterThe Write CommunicationWestminster, Co, Us
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Portfolio Program Manager - Direct-To-Consumer @ Nestle Purina PetcareVarious Clients Aug 2023 - PresentAs part of the Digital Product Group’s New Business Model’s team, I orchestrate and synchronize digital transformation across the Direct-to-Consumer Petcare portfolio, streamlining efforts from project inception to execution. I lead cross-functional teams on strategic initiatives, using a real-timeSmartsheet dashboard to report on program health, ensuring transparency and alignment withleadership objectives. -
Program Manager, Global Business Communications @ Avantor LifesciencesVarious Clients Nov 2022 - Jul 2023As a PMO program manager, I supported the New Business Communications team in refining workflows across four key areas: Marketing, Services, Supply Chain, and Operations. I also developed and managed a comprehensive training program for the Global Communications and Brand team, leading and leveraging a custom build of Adobe Workfront for project management. -
Senior Digital Project Manager & Producer @ Invisible North (Creative Agency)Various Clients Aug 2022 - Dec 2022As a Senior Project Manager, I led the planning, budgeting, and education for an interactive sales training program integrating multimedia content for a major financial client. I coordinated with creative,technical and sales teams to ensure seamless delivery and practical training on their products andservices. -
Senior Digital Project Management Consultant @ The College BoardVarious Clients Nov 2021 - Aug 2022I managed the Advanced Placement Central Drupal website migration project, overseeing the upgradefrom Drupal v7 to v9 for enhanced security. This involved reorganizing content, creating new templates, and migrating 2,500+ course web pages. -
Sr. Digital Transformation Project Manager @Wide Open West TelecomVarious Clients Jan 2021 - Nov 2021I was part of the Digital Transformation PMO, leading the integration of acquired legacy customermarkets into new digital platforms for web, account management, billing, and email. Collaborating withkey stakeholders, I helped define and execute strategic initiatives critical for business and revenuegrowth, impacting customer counts and revenue outcomes. -
Marketing Project Manager @ Charles Schwab CorporationVarious Clients Jul 2019 - Dec 2020As part of the Digital Experience Team, I led the migration of public and client websites from an oldCMS to Drupal, ensuring compliance and enhancing product and service content. I also developed asystem for content synchronization and created educational materials to help build new digitalcustomer experiences using our updated ticketing process. -
Agile Program Manager @ Ricoh UsaVarious Clients Nov 2016 - Jun 2019I was Digital Consulting Program Manager for the Customer Experience and Digital Marketing Group. Iled projects across the US, Canada, and Latin America. I managed content projects from discovery tolaunch, including site builds, integrations, and migrations, focusing on marketing, merchandising, andlocalization. I also developed project timelines, managed international teams, oversaw requirementsplanning, and ensured project compliance. I reported on program and project health and risks directly to senior management. -
Founder & Community ManagerWriters' Connection Oct 2017 - PresentWestminster, Co, UsOrganically growing an author and publishing network dedicated to the writing and publishing of great books!• Concept and improve website design and content• Develop and lead the platform brand and community strategy• Author articles and blog posts on book writing and publishing• Evolve social media presence through posts, chats, cross-promotion, giveaways, and contests• Grow subscriber and email marketing base through networking and analytics• Work with Publishing Industry Professionals through affiliate marketing opportunities• Recruit and interview Featured Authors to share personal publishing stories• Vet and connect authors with Publishing Industry Professionals• Create and execute marketing campaigns to grow community and online presence• Write, publish, and distribute monthly newsletter to author email list -
Freelance WriterThe Write Communication Jan 2005 - PresentCreative and technical content and copywriting. Crafting clever copy, adaptive voice, copy review, and in-depth research for a variety of media and industries.*Featured author on Project-Management.com - The Ultimate Reference for Project Managers*Featured author on TechnologyAdvice.com - educating, advising, and connecting buyers and sellers of business technology.*Featured author on SmallBusinessComputing.com - addressing the technology needs of small businesses.
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Technical Project & Operations Manager (Optera, Now Health Scholars)Optera Group Nov 2014 - Oct 2016Westminster, Co, UsAs Technical Project & Operations Director, I led a newly integrated digital marketing and learning solutions division, managing a team of 30+ across various functions and servicing 50+ medical device and healthcare clients. Focused on operations, financials, strategic project management, client relations, process management and training, and adopting new technologies for enhanced learning and marketing outcomes. -
Senior Production Director (Medamorphis)Optera Group Jan 2010 - Nov 2014Westminster, Co, UsProgressed to senior leadership as Production Director, overseeing a diverse portfolio, including 3D simulation projects, medical device training for web and mobile, and software development (MEDamorphis). Managed cross-functional teams, driving digital transformation and innovation in content delivery. -
Senior Project Manager & Account Manager (Simbionix-3D Systems, Now Surgical Science)Optera Group Jan 2006 - Jan 2010Westminster, Co, UsAs Senior Project/Account Manager, I led the integration post-merger with a global simulation company (Simbionix, now Surgical Science), managing the Denver division and overseeing the development of interactive training programs for medical professionals, significantly expanding educational offerings. -
Project Manager & Account ManagerOptera Group May 2004 - Jan 2006Westminster, Co, UsAccount and sales manager to the CEO and CTO of a medical e-learning startup (eTrinsic), focusing on innovative e-learning solutions and business development. Transitioned to project management, enhancing operational efficiencies and leading the company through initial growth phases. -
Account Executive I Nutrition ConsultantXelr8, Inc. 2002 - 2004UsProspected direct and retail sales accounts. Performed product demonstrations. Represented company at nutrition seminars and sporting events. Conducted personal nutrition and fitness consultations, recommending supplement solutions. -
Multimedia ConsultantLdsi Consulting 2000 - 2001Multimedia Developer and website content creator for small businesses. Managed and produced client projects, including creation of video, audio, graphics, scripts, and UI designs. Formulated project proposals and presented ideas to executives and clients.
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Marketing ManagerThule Group 1999 - 2000Malmö, SeFormally Case Logic. Provided graphic and multimedia support to sales and marketing. Researched new technologies. Authored, edited and published industry and sales reports. -
Marketing & Sales CoordinatorStarz 1998 - 1999Santa Monica, California, UsMarketing and Sales support for New Media Division. Created sales presentations and marketing materials for satellite movie network. Executed marketing incentives with managers and trainers for satellite TV and STARZ! and Encore Movie networks.
Anne M. Carroll Education Details
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The Art InstitutesMultimedia -
University Of Massachusetts AmherstCommunication/Film Studies
Frequently Asked Questions about Anne M. Carroll
What company does Anne M. Carroll work for?
Anne M. Carroll works for Writers' Connection
What is Anne M. Carroll's role at the current company?
Anne M. Carroll's current role is Technology Writer, Fractional PM, AI Trainer.
What schools did Anne M. Carroll attend?
Anne M. Carroll attended The Art Institutes, University Of Massachusetts Amherst.
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