Anne Marie Mccall Email & Phone Number

New York, United States

Buffalo, New York, United States

Buffalo, New York, United States

908 Niagara Falls Boulevard North Tonawanda Ny 14120

Responsible for the daily activities of the billing office for PMC. Oversaw a team of employees that performed the medical billing for doctor’s offices and other medical-related institutions.Ensured that patients were eligible for services, and they applied the appropriate charges to their insurance or personal billing account. Monitored payments of medical bills, transmitted electronic claims, and dealt directly with insurance companies.Negotiated contracts with payers and ensured that they were abiding by those contracts. Oversaw staff in collecting payments for deductibles, office co-pays, and co-insurance. Scheduled financial counseling with patients who are looking at large medical bills. Ran reports monthly to ensure that the accounts are balanced. Ensured that the appropriate billing codes are being used for patients and their doctor’s visits.Held weekly and monthly meetings to keep up to date with the newest information and contracts. Ensured that new employees are fully and properly trained before they start working directly with patients, physician offices, and insurance companies. If any patients have denials of specific bills, the disputes typically were handled by me for review. I was in charge of escalated customer disputes and was expected to resolve them.

Getzville, Ny

Took inbound calls in claim center which contributed to investigating, evaluating and settling insurance claims. Determined whether the insurance policy covered the loss claimed. Decided the appropriate amount the insurance company should pay and also coordinated service appointments for claimants. Ensured that claims were not fraudulent and if they were I transferred accounts to the SIU (special investigations unit). Contacted claimants’ doctors or employers to get additional information on questionable claims. Confer with legal counsel on claims when needed, negotiated rental vehicle allotments and authorized payments.

Williamsville, Ny

Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acted as the liaison between creditors and customers and manages overdue accounts. Collected payments on past due bills. Created a list of people who have not made payments. Organized list according to severity of delinquency. Located customers using credit bureau information, background checks, loan documents, and other paperwork or databases. Called customers using telephone and dialer system. Utilized computer systems to handle skip tracing. Informed clients of overdue accounts and amount currently owed. Attempted to collect payment. Reviewed terms of sale or loan documents. Ensured all customer information is correct, including phone numbers and addresses. Listened to customer's story and determine if debt can be collected. Set up repayment plans and new terms of sale. Offered advice or refer customers to debt counselors. Recorded new commitment to repay debt. Sent statements of delinquencies to credit bureau. Initiated repossession proceedings or hand over account to law practice that specializes in debt collection. Purge records if debt has been satisfied. Reported satisfied debts to credit bureaus. Followed federal and state laws dealing with debt collection. Printed reports for management. Purged records from deceased people.

Associate'S Degree, Legal Assistant/Paralegal, Summa Cum Laude-3.8

Activities and Societies: Alpha Beta GammaIntroduction to Legal Studies (PLEG100) Contract Law (PLEG110) Civil Litigation (PLEG120) Legal.

Medical Coding Certificate Iii, Health/Health Care Administration/Management, Certificate

Activities and Societies: AAPC Member-american association of professional coders Received CPC-AMedical Terminology (MC201) Anatomy.

Associate'S Degree, General Studies, Associate Degree

Activities and Societies: Deans List GPA 3.33