Anne Mcmillian, Mba Email & Phone Number

Knoxville, TN, US

Sevierville, Tennessee, United States

• Partnering with a national consulting firm to provide full-spectrum emergency management services including planning and preparedness, response, recovery, and mitigation services to the public and private sectors.
• Consulting local, state, federal, and industry clients, active in disaster response, recovery, and preparedness
• Coordinating the Federal Emergency Management Agency (FEMA) Public Assistance Program as a disaster specialist for Tennessee Emergency Management Agency (TEMA) for Hurricane Helene on behalf of the state
• Dedicated recovery resource assigned to local Tennessee counties to assist applicants and advise on Federal Emergency Management Agency (FEMA) policy guidance to ensure program delivery
• Support applicants in gathering, organizing, summarizing, and uploading documentation into FEMA’s grants portals
• Assist in general program delivery and project formulation, ensuring applicants receive timely and organized support in meeting program requirements

Knoxville, Tennessee, United States

• Led efforts to drive partner adoption and increase revenue by $2M through reducing friction touch points, lowering cost to increase margin and maintain customer experience
• Managed roll out of partners to decrease labor expenses by $4M leveraging smart scheduling automation and reducing role assignments providing a single resource experience with a globally consistent approach
• Published and managed global communications, newsletters, and blogs with over 3,000 readers
• Identified and improved operation KPI metrics by creating content, training, presenting and launching a Global Project Manager Bootcamp for 800+ attendees
• Re-engineered processes and procedures to reduce cycle time, improve work order hygiene, and simplify procedures
• Identified new opportunities to increase efficiency, drive productivity, and innovation to increase sales

Knoxville, Tennessee Area

• Cultivated 20 co-op and charity partnerships annually with branding strategies to increase name recognition and reputation by giving back to our community
• Developed and implemented yearly marketing plan to improve marketing strategy, performing risk analysis, analyzing revenue and managing a $100K+ budget to improve sales by identifying opportunities for future business.
• Executed networking, digital, and traditional business efforts to form strategic business relationships and to recognize, create, or act upon business opportunities, share information, and seek potential partners for.
• Monitored reputation management to triple number of customer reviews while strategically increasing positive ratings

Knoxville, Tennessee

• Cultivated 20 co-op and charity partnerships annually with branding strategies to increase name recognition and reputation by giving back to our community
• Developed and implemented yearly marketing plan to improve marketing strategy, performing risk analysis, analyzing revenue and managing a $100K+ budget to improve sales by identifying opportunities for future business.
• Executed networking, digital, and traditional business efforts to form strategic business relationships and to recognize, create, or act upon business opportunities, share information, and seek potential partners for.
• Monitored reputation management to triple number of customer reviews while strategically increasing positive ratings

Knoxville, Tennessee Area

• Researched strategic supply chain management with a focus on supply chain disruptions, risk, continuity, and resiliency
• Developed, organized, and assisted in running the Supply Chain Forum and events for 250+ corporate businesses and executives
• Created and distributed meeting materials; coordinating with VIP executives and speakers

Knoxville, Tennessee, United States

• Researched various types of credits that can be used for payment of services across Delivery Services
• Created a Project Manager Reference Guide to ensure positive customer experience
• Recommended how Delivery Services can improve the process in place & customer satisfaction
• Developed a marketing strategy to encourage customers to redeem their services-related credits

Maryville, Tennessee

• Consulted 100+ business owners to formulate creative problem-solving strategies to enhance products and services
• Analyzed, researched, and developed content for 50+ marketing media platforms and 20 AdWords campaigns
• Created detailed marketing statistic reports defining campaign goals and impact for over 50 businesses
• Managed team projects, overseeing one-on-one meetings with 50+ clients to create strategic direction
• Hosted a marketing podcast to discuss issues and new products that business owners should be aware of

Knoxville, Tennessee Area

• Produced and guided multiple digital marketing initiatives and campaigns for 5 privately owned businesses
• Stimulated online community building, 1,000+ products, and content promotion
• Initiated 5 innovative weekly email outreaches to increase product sales and engagement
• Utilized basic HTML coding and search engine optimization tools to achieve higher rankings to attract more traffic to convert into customers and leads

Washington D.C. Metro Area

• Managed the Vets4Warriors marketing project to develop a new, differentiated identity in the minds of veterans
• Researched and initiated rebranding of their graphics, website, and social media platforms for Vets4Warriors

Bethany, West Virginia

Expanded President Scott D. Miller’s presence on his social media platforms. Discovered cost effective ways to expand Bethany College’s visibility. Together we created personal interactions and relationships with our target audiences. Fostered constituent relationships, expand interest in and position Bethany College as being ahead of the technology curve..

Bethany, West Virginia

• Helped manage the department while endorsing the department brand
• Program Director of WVBC Radio
• Co-Editor of our online college newspaper the Tower
• Coordinator of the Public Relations Society of America
• Managed the multiple social media platforms.
• Hootsuite Certified

Master Of Business Administration - Mba, Dual Concentration: Supply Chain Management, Entrepreneurship & Innovation, 3.8

Bachelor'S Degree, Communications And Media Arts: Integrated Marketing, 3.9

Activities and Societies: R.A. of Cochran Hall, The Tower Online, Newspaper Co-Editor of Bethany College, Worked with WVBC Radio & TV.

High School Diploma

Activities and Societies: Venture Scout, White Buffalo Program and Field Hockey.Buffalo Academy of the Sacred Heart is a Roman Catholic.