Anne Mcnulty Email & Phone Number

Vista, Ca, Us

San Diego, Ca, Us

Lead the overall strategy to acquire and retain Fleet Science Center members:- Research new membership opportunities and vehicles to support strategic growth- Test innovative and creative membership concepts targeted at new audiences to grow the donor base.- Set specific and measurable goals for the membership programs; prepare, evaluate and adjust strategy and budgets to meet and exceed goals.- Retrieve and analyze membership data to inform strategies.- Develop and administer a marketing plan for acquisition, renewal, upgrading and recapture of lapsed members.- Oversee production of printed membership materials such as applications, brochures, cards/passes and direct mail acquisition components- Oversee all correspondence to members.- Create strategy for and oversee production of electronic materials including membership web pages, solicitations, social media and e-blasts.Enhance relationships with members and donors, building a pipeline for increased giving:- Ensure meaningful and timely donor acknowledgement, recognition, stewardship, accountability, and reporting.- Manage benefits for the Fleets Luminary Society individual giving program - Handle inquiries from members and the general public, and resolve problems and complaints.- Plan and supervise membership events.- Hire, train, schedule and supervise Membership employees and volunteers.

San Diego, Ca, Us

Provide member services, renewal mailings, acquisition campaigns, event management for over 7,000 member households. Altru Database Administrator for all services including donors, members, corporations, ticketing, events, school programs, merchandise, and finance. Acting merchandise buyer by managing inventory, physical and online merchandising, order fulfillment, monthly reporting and financial reconciliation.Achieved 393% Revenue increase in the Museum Store from 2017-2019. Supervise & manage Membership Coordinator and Visitor Services Coordinator.

San Diego, Ca, Us

Generated 95% Membership revenue growth from 2016 to 2019.Managed expense budget of $32,500, acquisition, retention, events and marketing.Direct report for 18 visitor services associates, floor manager, and membership department including annual revenue and expense budgets.Responsible for hiring, training, scheduling, parking, cafe, retail, safety & security, and visitor experience for over 250,000 visitors annually.Project Manager for database conversion to Altru and database manager for all departments - programs, fundraising, ticketing, membership, facility rentals, birthdays, constituent relationship management, customized reporting & analysis, and data clean-up of over 70,000 constituents.

San Diego, Ca, Us

Primarily responsible for the fulfillment of the Museum's membership program, including data entry, payment processing, and the preparation of Membership packages and help find ways to grow the overall member program while providing customer service to the current member base.  Responsible for processing incoming memberships, including all data entry, gift batching, and printing of membership cards and packets with in two weeks.  Manage and update accounts in Raiser's Edge Assist with preparing of monthly renewal mailings and membership revenue tracking Respond, document and resolve all incoming Membership inquires  Serve as point of contact for the Welcome Desk staff to respond to special membership needs.  Attend all Member and Museum-wide events throughout the year to welcome members and/or promote membership including preparation and attendance of community outreach events, day-of-event coordination.

San Diego, Ca, Us

Administration Responds to donor inquiries (phone, email, mail) Works cross-departmentally to assemble information and documents needed in support of Development Proposals and Grants. Generates ad-hoc reports from Raiser’s Edge database. Provides tours to donors and prospects as needed Responsible for development records maintenance including data input, filing, reconciliations Manages stewardship reports for donors $5K and under Manage donor recognition on museum website Work closely with Director of Development to create and coordinate stewardship initiatives (e.g. Valentine’s Day cards for top 100 Donors) Work closely with Marketing to ensure Development vision for all events is properly reflected in supporting collaterals for donor Events including invitations, flyers, web blasts Manage Invitation and registration process for Events including silent auctions and working with outside vendors for credit card processing. Track and ensure accuracy of published donor lists on Website monthly. Provide draft for Director of Development to review monthly.Event Support Lead coordination of Donor events designed by the Director, Development, including invitation process, scheduling, event collateral, and program management Interface with donors at Museum events Conduct weekly internal meetings with other cross functional departments (Marketing and Facilities) to develop a solid executable plan

• Manage the points-earning Zodiac Premium Program of new member services, account management, reward item sourcing and inventory, website content, vendor management, expense tracking and redemption orders for over 10,000 members. • Administer Club P® international reward trip logistics, airfare coordination, reservations & rooming lists, event marketing communication, and on-site attendee management.• Identify and develop best practices to eliminate redundancies and improve efficiencies while reducing costs by 10%. • Increase memberships by 25% with effective communication and marketing techniques and sales collateral. • Arrange all meetings and communication for the Club P trip including agendas, minutes, timelines, and location research, planning and content for promoting the trip online and in print materials.

• Built catering and event brand awareness to strategically target potential customers with promotional events, online and social media campaigns, public relations tactics, and collateral materials generating consistent annual sales increases of 30%.• Implemented processes for reduced spending in the cafe and with the catering services with budgets, sales goals, expense reporting, and time management, with cost savings over 20%.

• Managed over 50 sales associates across 14 states by creating a training program and manual with forms and sales goals report to receive “Region of the Year” for 3 years with annual sales increases of over 15% and reduced spending by 5%.• Developed campus campaigns of partnering with clubs and organizations to assist in marketing resulting in on-campus sales increases of 25%.• Facilitated general HR management and annual seasonal recruitment, travel arrangements, event management, regional conference planning, and national conference training sess

Us

• Processed $4.2 million in remainder book sales and $7 million in remainder book purchases • Produced semi-annual and coordinated trade show vendor participation

Bachelor Of Arts, Communication, Emphasis In Public Relations

Associate Of Arts, General Studies