Anne Marie Hall Email & Phone Number

Royal Oak, Michigan, United States

Birmingham, Michigan

Realtor/Owner - Real Estate Investment Specialist

Birmingham, Michigan

During management reorganization, reinstated as General Manger in location to rebuild sales and profitability after lease transition in 2007.Responsible for daily management of salon and spa operations.Redeveloped salon and spa identity in market including group sales focus and gift certificate sales.Organized and executed all vendor training, events and launches.Managed all repair and maintenance issues.Trained other managers and technicians in territory, location was considered an example of standards to strive for. Areas of focus included; Guest Service, Technical Service, P&L Management and Business Development.FY ending 2011 increased Holiday Gift Certificate Sales by 24%, increased year-end profit by 9% even though sales were down 4% from prior year.

Responsible for ten direct report locations, grossing six million dollars in sales annually.Coached mangers on sales growth, ranging from mid-range to luxury brand facilities, operating in Saks Fifth Avenue and Macy's or Freestanding.Facilitated local repair and maintenance issues to corporate or managed on local levelDeveloped local marketing initiatives, in partnership with corporate design support.Trained other local managers on payroll programs and financial reports necessary to drive business.Organized and executed Regional Managers Meetings, Retail Training, Technical Training, Profession Specific Conferences and Job Summits.Recruited and hired managers and new staff for various locations in Region.

Directly responsible for daily management of customer relations, operations and service.Successfully elevated customer service level to exemplary standards.Collaborated on payroll, sales forecasting, financial reporting and inventory control.Executed special event planning, developing outside local relationships and strengthening community outreach.Trained new managers in field units on payroll reporting system, operations and p&l reporting.Managed all repair and maintenance issues.Trained other local managers on payroll programs and financial reports necessary to drive business.Exceed sales goals and profitability goals multiple years.Achieved and exceeded company standards on Secret Shopper Metrics.Received various awards based on performance, profitability, execution of core values of company and attaining sales metrics.

Ba, History, Business, French

Ba, Ballet

Education record

B.A; Of, History; Business Administration

Education: Various business classes at Graduate level including, Management, Marketing and Statistics.