Anne Paolini Email & Phone Number

Anne Paolini is a Best-in-class CX at Crunchyroll. She possess expertise in international relations, french, foreign policy, speech writing, research and 25 more skills. Colleagues describe her as "I'm so thrilled to sing the praises of Anne Paolini. As a Training and Development lead, and later as CX Training and QA Manager at Mockingbird, Anne designed comprehensive resources for training new hires, reference guides for ongoing processes, created a process for ensuring quality & alignment across a remote team, and much much more. These resources are incredibly useful and enable the team to navigate many complex web-based platforms confidently and self-sufficiently. Her creations are as eye-catching as they are useful. Anne's voice, empathy, meticulousness, humor, and innate gift for design all come through with every page. As a trainer, Anne is always so encouraging and celebratory, and able to calmly talk through any mistakes or areas of growth. Her understanding of various systems is extremely thorough and nuanced, and she is able to guide people of all levels and abilities to a level of competency and autonomy, even within the constantly changing landscape of a remote startup. Her deep understanding of best-in-class CX allows her to 'invite people in' to an authentic and caring way of interacting with the customer, addressing their explicit needs and striving to find their implicit questions and concerns. As a coworker, Anne is one of the kindest, most empathetic, and open-hearted people that I've had the pleasure of working with. She makes herself available for both personal and professional support whenever it is needed, and helps to create a fun and close-knit team dynamic. It would be hard to imagine Mockingbird being where we are without Anne's innovations and support. I fully recommend Anne Paolini as an excellent hire in the spheres of Training, Development, QA, and Management!"

Listed skills include International Relations, French, Foreign Policy, Speech Writing, and 26 others.