Anne Mutheu Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

Nairobi County, Kenya

- Manage players’ Account portfolio with the aim expansion to achieve set yearly targets.- Involved in drafting revenue growth strategies for accounts expansion, player satisfaction and retention.- Ensure clients’ satisfaction by delivering beyond their expectations.- Real time monitoring of payments related activities and dashboard.- Identifying, managing and reporting payment performance issues in real time.- Problem-solving through in depth handling of questions and problems from stakeholders, coming through a variety of channels.- Communicating with various internal stakeholders and teams.- Conducting data analysis, creating and delivering reports.- Risk management through carrying out preventive measures to detect and avoid fraud.- Engaging in nurturing sustainable and long-lasting client relationship.

Facilitated seamless execution of statutory tax deductions, encompassing Withheld taxes, NSSF, NHIF, PAYE, and VAT ensuring the company's prompt adherence to regulatory compliance. Oversaw a wide spectrum of financial operations, managing payments for salaries and wages, suppliers, vendors reimbursements and board expenses amounting to up to KES 500 million per month, maintaining a perfect record of accuracy. Payments were done in both shillings and dollar.Managed creation of monthly and daily budgets for multiple departments, surpassing KES 20 million . Implemented seamless expense monitoring saving the company and enabling proper planning.Provided extensive accounting training, fostering continuous learning for new personnel in the finance department, leading to a 99.98% competency rate.

Precise and prompt input of merchant and supplier invoices into the system, guaranteeing meticulous documentation and streamlined financial tracking achieving an impressive 99.80% accuracy. Regular spot-checks conducted for warehouse and office assets, maintaining strict inventory controls.Managed additional financial and administrative duties as assigned.Generated ETR receipts using the manual machine (type A) and (Type D)Daily analysis and recordings of both the bank and Mpesa statements.