Over twenty years of experience developing and implementing strategic initiatives that drive business results, build brand affinity and enhance the customer experience. Extensive experience in highly matrixed organizations influencing, negotiating, and communicating with internal leaders and external stakeholders.Advanced knowledge in portfolio and project management tools with a specialization in Strategy, Operations, and Corporate Social Responsibility.Specialties: untangling complex problems, creative problem solving, navigating through ambiguity, asking insightful questions, influencing without formal authority, continuous improvement, change management.